Job Title: Compliance Officer
Duration (Contract): 2-3 Months
Client Location: Tallahassee FL 32399
Location Preference: Onsite
Job Description:
Required Skills Experiences Education and Competencies:
Candidate responsibilities:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyse the issue.
- Communicating with the public so good customer service skills are a MUST.
- Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Candidate required skills:
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project timeline
The hourly range for roles of this nature are $35.00 to $40.00/hr. Rates are heavily dependent on skills experience location and industry.
cyberThink is an Equal Opportunity Employer.
Job Title: Compliance Officer Duration (Contract): 2-3 Months Client Location: Tallahassee FL 32399 Location Preference: Onsite Job Description: Required Skills Experiences Education and Competencies: Candidate responsibilities: Contact constituents/complainants to discuss the details of the com...
Job Title: Compliance Officer
Duration (Contract): 2-3 Months
Client Location: Tallahassee FL 32399
Location Preference: Onsite
Job Description:
Required Skills Experiences Education and Competencies:
Candidate responsibilities:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyse the issue.
- Communicating with the public so good customer service skills are a MUST.
- Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Candidate required skills:
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project timeline
The hourly range for roles of this nature are $35.00 to $40.00/hr. Rates are heavily dependent on skills experience location and industry.
cyberThink is an Equal Opportunity Employer.
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