Especialista de Facturación y Cobranza
Mexico City - Mexico
Job Summary
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position communicates with customers to bring resolution to unpaid accounts. He/She works to improve cash flow minimize delinquency reduce Days Sales Outstanding and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/She overcomes customer objections regarding payments assists them in understanding account terms and uses payment options and negotiation skills to arrange payments.
Responsibilities:
- Contacts internal and external customers and vendors to gather inquiry details provide resolution and ensure customer satisfaction.
- Educates administrative groups on proper procedures and verifies adherence.
- Partners with various departments to resolve and correct payment/billing issues.
- Participates in implementation of new or improved processes to ensure proper usage and adherence.
- Communicates operational instructions to processing workgroups.
- Provides support to internal and external customers to address billing issues and provide requested reports.
- Oversees daily workflow.
Qualifications:
- Bachelors Degree or International equivalent - Preferred
- Bachelors Degree or International equivalent in Accounting Finance or a related field - Preferred
- Working knowledge of Microsoft Word Excel Access and Outlook
- Willing to travel - Preferred
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
Required Experience:
IC
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more