Technical Instructor Transfusion

Werfen is a growing family-owned innovative company founded in 1966 in Barcelona Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis Acute Care Diagnostics Transfusion Autoimmunity and Transplant. Through our Original Equipment Manufacturing (OEM) business line we research develop and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe and our workforce is more than 7000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas our commitment to customers and our dedication to innovation and quality. Were passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Provide technical product training for employees customers and distributors. Maintain training records and course materials within the Learning Management System (LMS). Provide innovative solutions in the creation of training programs and tools according to Werfen and regulatory procedures and maintain training records to ensure compliance with the Werfen Quality System.

Key Accountabilities

• Demonstrate technical proficiency for all Werfen transfusion products and instruments including operation of instrumentation hardware software and assay/reagent systems;
• Provide technical training on instrument operation OQ/IQ procedures troubleshooting maintenance and corrective maintenance.
• Assist with the evaluation of skills and review performance of trainees as it relates to their job responsibilities including field travel if deemed necessary.
• Develop classroom and continuting education programs for employees distributors or customers in operation qualification safety maintenance and troubleshooting of instrumentation and reagents utilizing performance based training model. Manage training projects and priorities according to associated deadlines.
• Demonstrate and practice the use of reference materials such as procedures operation manuals service manuals specifications and troubleshooting materials with each training session.
• Utilize appropriate laboratory exercises skills assessments/quizes checklists and evaluations for each class. Update when necessary and maintain records and metrics in accordance with procedures good documentation standards and Werfen quality system guidelines.
• Schedule classes based on classroom and equipment availability.
• Provide training on safety installation programming maintenance and repair of instrumentation following class outlines handouts and materials. Use visual aids such as graphs charts video and slides where appropriate.
• May install program and maintain instrumentation in customer established locations when deemed necessary.
• Maintain Level 1 2 and 3 metrics to determine effectiveness of training programs and prepare reports for management.
• Performs other duties and responsibilities as assigned

Bachelors degree (BS/BA) from four-year college or university; or equivalent combination of education and experience. Medical Technology Degree (MLS Certification) preferred.

Blood Bank Technical experience preferred. Medical Device / Diagnostic industry experience preferred. Technical Training experience preferred.

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination harassment or retaliation based upon an individuals race color religion gender sexual orientation gender identity/expression national origin/ancestry age mental/physical disability medical condition marital status veteran status or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process please contact for assistance.

We operate directly in over 30 countries and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7000 employees around the world comprise our Werfen team.