Claims Examiner II Residential and Commercial Property Claims

Sarasota, FL - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbols products offer parametric coverage which pays out based on objective data triggers rather than subjective assessment of loss. Arbols key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure scalable product development automated instant pricing using an artificial intelligence underwriter blockchain-powered operational efficiencies and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors Arbol brings scale transparency and efficiency to parametric coverage.

Arbol is looking for a skilled Claims Examiner to join our growing property casualty claims team at Lilypad Insurance Managers. The ideal candidate for this role has experience handling residential and commercial property claims with expertise empathy and efficiency. Youll work in a dynamic environment that blends traditional claims excellence with technology including AI-driven tools giving you the resources to deliver outstanding outcomes for policyholders when it matters most.

What Youll Do

Claims Handling: Apply strong criticalthinking and problemsolving skills to independently and proactively manage property claims evaluate complex facts make sound decisions within your authority and recommend fair wellsupported settlement values.
Customer Experience: Deliver compassionate timely and solutionsfocused support during moments of loss ensuring customers feel heard informed and genuinely cared for when they need us most.
New Technology and AI: Leverage and adapt emerging technologies including AIdriven tools and modern claims software to streamline workflows improve accuracy and enhance the overall claims experience.
Adaptability: Quickly adjust to new situations evolving claim scenarios and emerging technologies - embracing change learning new tools and applying them effectively to improve claim outcomes and workflow efficiency.
CAT Claims Support: During high CAT claim volumes step in to manage new low-complexity claims.
End-to-End Resolution: Handle claims from inception to resolution investigating loss circumstances applying coverage accurately and working within assigned authority levels.
Coverage Expertise: Review and determine proper policy coverages resolving claims per company guidelines.
Fraud Detection: Identify fraud and recovery opportunities.
Vendor Management: Engage and monitor the work of outside vendors in the claim adjustment process.
Compliance: Ensure compliance with all statutory regulations and unfair Claim Practice Acts.

What Youll Need

At least 1-3 years of homeowner and/or commercial property. Liability claims experience is also a plus.
Applicable state adjuster license where required and in good standing.
Functional knowledge of claims handling concepts practices and techniques including coverage issues and product line knowledge.
Knowledge of law and insurance regulations in various jurisdictions.
Advanced experience adopting and using new software and tools
Proficiency in Microsoft Office products (Word Excel Outlook).

Xactimate and/or Cotality experience: Highly preferred.
Flexibility: Able to work extended hours due to weather-related events.

$80000 - $90000 a year

We have offices in New York City and Sarasota but if youre not near either no problem - you can work remotely.

Essential Job Functions & Physical Requirements

Ability to sit for extended periods of time while working at a computer with or without reasonable accommodation

Ability to use a computer keyboard mouse and standard office equipment (e.g. phone printer scanner)

Ability to view a computer screen for prolonged periods with or without reasonable accommodation

Ability to communicate effectively in person by phone and via email

Ability to occasionally stand walk bend and reach within an office environment

Ability to lift and/or move up to 1015 pounds occasionally (e.g. office supplies files) with or without reasonable accommodation

Ability to perform repetitive motions such as typing or data entry

Ability to maintain focus and attention while performing detailed tasks

Interested but you dont meet every qualification Please apply!

Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement.

Accessibility

Arbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview please contact emailprotected

Benefits

Arbol is proud to offer its full-time employees competitive compensation and equity in a high-growth startup. Our health benefits include comprehensive health dental and vision coverage and an optional flexible spending account (FSA) to support your health. We offer a 401(k) match to support your future and flexible PTO for you to relax and recharge.

Equal Opportunity Employer

Arbol is an Equal Opportunity Employer and does not discriminate on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability veteran status or any other legally protected status.

Arbol participates in the E-Verify program to confirm employment eligibility.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

What Youll Do

Claims Handling: Apply strong criticalthinking and problemsolving skills to independently and proactively manage property claims evaluate complex facts make sound decisions within your authority and recommend fair wellsupported settlement values.
Customer Experience: Deliver compassionate timely and solutionsfocused support during moments of loss ensuring customers feel heard informed and genuinely cared for when they need us most.
New Technology and AI: Leverage and adapt emerging technologies including AIdriven tools and modern claims software to streamline workflows improve accuracy and enhance the overall claims experience.
Adaptability: Quickly adjust to new situations evolving claim scenarios and emerging technologies - embracing change learning new tools and applying them effectively to improve claim outcomes and workflow efficiency.
CAT Claims Support: During high CAT claim volumes step in to manage new low-complexity claims.
End-to-End Resolution: Handle claims from inception to resolution investigating loss circumstances applying coverage accurately and working within assigned authority levels.
Coverage Expertise: Review and determine proper policy coverages resolving claims per company guidelines.
Fraud Detection: Identify fraud and recovery opportunities.
Vendor Management: Engage and monitor the work of outside vendors in the claim adjustment process.
Compliance: Ensure compliance with all statutory regulations and unfair Claim Practice Acts.

What Youll Need

At least 1-3 years of homeowner and/or commercial property. Liability claims experience is also a plus.
Applicable state adjuster license where required and in good standing.
Functional knowledge of claims handling concepts practices and techniques including coverage issues and product line knowledge.
Knowledge of law and insurance regulations in various jurisdictions.
Advanced experience adopting and using new software and tools
Proficiency in Microsoft Office products (Word Excel Outlook).

Xactimate and/or Cotality experience: Highly preferred.
Flexibility: Able to work extended hours due to weather-related events.