Senior Pensions Communication Consultant

Company:

Description:

We are seeking a talented individual to join our Impact team at Mercer. This role will ideally be based in London alhtough consideration will be given to candidates based in Manchester or Birmingham. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Pensions Communication Consultant

You will join a highly creative employee communications agency within Mercer known as Impact. role will focus on crafting and executing impactful communications for a broad range of clients related to Pensions led transformations and initiatives.

This is an opportunity to be part of a fast-growing team thats been named a big bet for the UK organisation.

As a Senior Consultant in the Mercer Impact team you will lead the delivery of complex and high-impact communication projects across a broad range of sectors with the opportunity to move beyond pension communications to deliver wider reward benefits and organisational change initiatives.

You will act as a trusted adviser to clients developing and executing strategic communication plans that drive engagement and member outcomes.

This role requires strong project leadership business development acumen and collaboration across Mercers Lines of Business (LOBs) and Marsh. You will also contribute to the growth and development of junior colleagues through coaching and mentoring.

We will count on you to:

• Client Relationship and Business Development. Build and maintain long-term strategic relationships with clients and prospects understanding their evolving needs and identifying opportunities for expanded services. Drive individual sales targets (500k annually) through proactive business development activities including proposal development pitches and cross-LOB collaboration. Support and mentor colleagues in developing a business development mindset and skills. Contribute to market insights and product development initiatives to enhance the Impact teams communication offerings.
• Strategic Communication Leadership. Lead the development and execution of innovative multi-channel communication strategies for complex client initiatives ensuring alignment with business objectives. Serve as a trusted adviser to senior client stakeholders providing expert guidance on communication approaches and best practices. Oversee the creation review and quality control of all communication collateral including letters digital content presentations and videos ensuring high standards and consistency. Provide constructive feedback and coaching to junior team members on communication deliverables and approaches.
• Project and Service Delivery Management. Manage multiple large and complex communication projects (typically >150k) ensuring successful delivery on time within scope and budget. Proactively identify and manage project risks dependencies and resource allocation to optimise project outcomes and profitability. Collaborate effectively with internal teams external vendors and client stakeholders to ensure seamless project execution. Monitor project financials including utilisation and profitability and report progress to leadership.
• People Leadership and Development. Provide coaching mentoring and support to junior colleagues fostering a culture of continuous learning and accountability. Participate in recruitment and performance management activities as required. Promote an inclusive and collaborative team environment that encourages innovation and professional growth.

What you need to have:

• Education: Bachelors degree or advanced degree or equivalent.
• Significant experience in pension communications or consulting with a track record of managing complex projects and client relationships.
• Strong strategic thinking and problem-solving abilities.
• Excellent verbal written and presentation skills with the ability to tailor messaging for diverse audiences including senior leadership.
• Proven project management expertise including financial acumen to manage budgets and profitability.
• Demonstrated business development skills with a proactive approach to sales and client growth.
• Ability to coach and mentor junior colleagues effectively.
• Strong interpersonal skills to build and maintain trusted client and internal relationships.

What makes you stand out

• Experience beyond pension communications into broader reward benefits or organisational change communications is highly desirable.
• Familiarity with Mercers Lines of Business and collaborative working across teams is advantageous.

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.