Special Police Officer 5

DISCLOSURES

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made.

ABOUT THE COMPANY

HolBrock Estates Supportive Housing Programs LLC (HESHP) is a Baltimore-based management and consulting firm dedicated to empowering economically disadvantaged disabled and high-risk individuals through the development and oversight of impactful housing and support programs. While the firm does not directly own these programs it plays a key role in designing managing and advising homeless shelters assisted living facilities and supportive housing sites. With nearly a decade of experience and over 5000 lives impacted HolBrock Estates uses a person-centered approach to connect underserved populations with essential services including stable housing life skills training job placement and entitlement support. The firms mission is to ensure all individualsregardless of disability or socioeconomic statushave the opportunity to achieve stability dignity and independence.

COMPANY WEBSITE: PHONE NUMBER:

HUMAN RESOURCES DEPARTMENT PHONE NUMBER: EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS:

POSITION TITLE:Special Police Officer 5

ALTERNATE TITLE(S): Security Officer Safety & Compliance Officer

COMPANY:Holbrock Estates Supportive Housing Programs LLC

DEPARTMENT: Special Police Operations

DIVISION: Operations

UNIT: N/A

ACCOUNTABLE TO:Special Police Officer Chief

ACCOUNTABLE FOR:Maintaining the safety security and order of assigned facilities through proactive patrols timely emergency response and consistent enforcement of safety protocols; ensuring full compliance with Maryland State Police regulations and organizational policies; completing accurate shift and incident documentation; and fulfilling Safety Officer duties by overseeing inspections emergency preparedness activities and required safety recordkeeping all while supporting staff residents and leadership to promote a secure trauma-informed and regulation-compliant environment.

CLASSIFICATION: Non-Exempt W-2 Hourly Part-Time

WORK SCHEDULE

SPO Patrol Staff will collectively provide 96 hours of weekly coverage shared among four (4) officers. Shifts will be assigned and scheduled by the Chief SPO based on operational needs. Coverage will be provided through two standard shifts:

• 10:00 AM 7:00 PM
• 11:00 PM 8:00 AM

Each SPO will typically work approximately 24 hours per week with schedules rotating as needed to ensure full coverage and continuity of patrol operations.

COMPENSATION RANGE:$20.00 to $22.00 per hour and is commensurate with experience expertise and verified credentials.

BENEFITS:This position is eligible for standard W-2 employee benefits including but not limited to those outlined in the Companys official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation.

ANTICIPATED TRAVEL:Regular local travel is required. SPOs must patrol multiple office and residential locations throughout each assigned shift as scheduled by the SPO Chief.

SUMMARY OF POSITION RESPONSIBILITIES

The Special Police Officer (SPO) 4 is responsible for maintaining a safe secure and orderly environment across assigned facilities. This includes conducting routine patrols responding to emergencies enforcing safety protocols assisting staff and residents during high-risk situations and ensuring compliance with Maryland State Police regulations. Additionally the SPO serves as the Safety Officer overseeing all facility safety processes inspections emergency preparedness activities and documentation required to maintain regulatory and program compliance.

SCHEDULED DUTIES & RESPONSIBILITIES

Patrol & Security Oversight

• Patrol facilities grounds and common areas regularly.
• Maintain visible presence to deter unauthorized activity and identify safety hazards.
• Respond to daytime disturbances or support needs.
• Complete detailed daily activity and patrol logs.
• Complete full documentation for each shift.

Emergency & Incident Response

• Respond promptly and professionally to emergencies or on-site crises.
• Utilize de-escalation strategies and trauma-informed practices.
• Request EMS clinical teams or law enforcement support when appropriate.
• Complete accurate and timely incident reports.

Facility Oversight & Support

• Monitor entrances and exits and enforce visitor protocols.
• Support enforcement of rules regarding curfews contraband and loitering.
• Assist staff during behavioral episodes or high-risk procedures.
• Escort residents visitors or staff when needed for safety.

Compliance & Communication

• Maintain compliance with Maryland State Police regulations and agency policies.
• Ensure Special Police Commission and CPR/First Aid certifications remain current.
• Report regularly to site supervisors and the SPO Chief.
• Participate in required staff meetings and training.

Shift Documentation Reporting Method

• All shift reports must be entered into Redline Software OR emailed directly toby the end of the shift.

Safety Officer Duties Facility Safety & Inspections

• Maintain the Safety Binder including policies schedules forms and completed documentation.
• Facilitate annual external inspections obtain reports and document findings and improvements.
• Complete quarterly self-inspections and present reports to appropriate leadership teams.
• Track all inspection reports recommendations corrective actions and related meeting minutes.

Emergency Preparedness Responsibilities

• Conduct and/or coordinate all required emergency drills.
• Ensure drills are performed safely and without unnecessary disruption.
• Complete Emergency Drill Reporting Forms.
• Provide staff education following drills and implement leadership-recommended improvements.
• Maintain drill records for each site in the Safety Binder.

UNSCHEDULED DUTIES & RESPONSIBILITIES

• Provide emergency shift coverage during call-outs or critical incidents.
• Assist during community events site inspections and compliance reviews.
• Collaborate with external first responders during crises or investigations.
• Participate in crisis debriefings safety reviews and improvement planning.
• Support special projects audits and accreditation visits as assigned.

PHYSICAL DEMANDS

• Extended periods of walking or standing
• Occasional physical restraint lifting or redirection during emergencies
• Work in varied indoor/outdoor conditions and weather

WORKING CONDITIONS

• Operates within residential and clinical care environments
• May involve high-stress situations involving behavioral health crises
• Requires calm professional demeanor and sound judgment at all times

COMPETENCY AND SKILLS

• Familiarity with Maryland Special Police authority and procedures
• Strong written communication and incident documentation ability
• Experience in emergency response crisis de-escalation and behavioral support
• Training in trauma-informed practices (CPI TCI or similar)
• Ability to work cooperatively with clinical and operational teams
• Knowledge of HIPAA COMAR and client rights in behavioral health settings

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Qualifications

• At least 1 year of experience in law enforcement security or behavioral health settings
• Prior experience in housing shelter or mental health programs preferred
• Experience conducting or coordinating emergency preparedness drills
• Knowledge of emergency response protocols safety procedures and documentation standards
• Ability to educate staff on emergency response patterns and improvements
• Ability to maintain and organize safety documentation including Safety Binder and drill reports
• Experience coordinating health and safety training or working with HR/training departments
• Willingness to complete additional safety-related training as supported by the organization

Education

• High school diploma or GED (required)

Certification/License

• Valid Maryland Special Police Officer Commission (active and in good standing)
• CPR/First Aid Certification (or ability to obtain within 30 days of hire)
• Valid Maryland Security Officer (active and in good standing)
• Valid Maryland Handgun Permit (active and in good standing)

Required Experience:

Senior IC