Logistics Optimization Assistant Manager

Delivery Hero

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profile Job Location:

Riyadh - Saudi Arabia

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Accountability Areas

Logistics Optimization

  • Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs.

  • Increase On-time deliveries by enhancing system estimations accuracy and reduce outliers.

  • Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders.

  • Analyzing customer delivery experience and enhancing all factors that impact NPS score.

  • Optimizing Stacked orders to ensure saving orders with the best experience.

  • Optimizing stacked orders CPO and ensuring we reduce CPO smartly.

  • Study prepare and roll out cities from the On-demand working model to the shift model.

  • Optimizing shift cities forecast rider demand estimations zoning and slots availability.

  • Optimizing all shift city setups systematically and ensuring riders can work seamlessly

  • Leading new initiatives such as acquiring college students as freelance riders with HS fleet.

  • Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools.

  • Position owner tasks are not limited to the previous tasks but also completing other assigned tasks by his manager and management.

Governance and Resilience

  • Follow all relevant policies procedures and processes in order for the daily work to be carried out in a controlled and consistent manner

  • Contribute to the identification of opportunities for continuous improvement of processes practices work processes cost effectiveness and productivity enhancement

  • Promote to other employees within the organization the implementation and adherence to policies procedures processes and instructions

Daily Operations

  • Follow daily operations relating to the job to ensure work continuity

  • Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements objectives and standards 

  • Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner

People Management 

  • Participate in the identification and recruitment of key talents for their respective Department 

  • Manage guide and assist direct reports to perform their functional operations in accordance with set policies and procedures

  • Set performance objectives provide necessary support evaluate/appraise the team and provide regular feedback on performance

  • Uphold a high-performance working environment and promote the Organizations Values

 


Qualifications :

Knowledge and Experience

  • 3 - 4 years of relevant experience 

  • Basic knowledge of supply chain and Finance.

  • Great Excel and analytical skills.

  • Decision making 

  • Excellent communication skills.

Education and Certifications

  • Bachelors Degree in a relevant field is required.

  • Masters degree in a relevant field is preferred


Remote Work :

No


Employment Type :

Full-time

Key Accountability AreasLogistics OptimizationReduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs.Increase On-time deliveries by enhancing system estimations accuracy and reduce outliers.Optimizing dispatch algorithm...
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About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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