Software Engineer II VoIP – Global Voice | India
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
Position Overview
Our Global Voice Team is looking for a committed experienced VoIP Engineer who is passionate about creating high-performing scalable and resilient mission-critical services that are the foundation of Five9s next-generation CCaaS voice platform.
As a member of the team you will play a key role in shaping the architecture and future of our voice core solution.
Responsibilities
- Participate in the design and definition of the Proxy Servers architecture for the CCaaS voice core solution
- Write clean maintainable code and automated tests for the Proxy Servers
- Participate in an Agile Scrum team that practices DevOps
- Ensure services are scalable resilient and performant while running in the public cloud
Required Skills
- 3 years of professional experience in VoIP and software development
- Deep knowledge and hands-on experience with OpenSIPS or Kamailio open-source software
- Expert-level knowledge of real-time communications signaling and media protocols (SIP RTP etc.)
- Ability to methodically troubleshoot complex distributed voice systems
- Excellent communication and organizational skills with a strong sense of ownership
Technical Skills
- OpenSIPS
- Kamailio
- SIP RTP
- VoIP
- Proxy Servers
- CCaaS
- Cloud Platforms (AWS / Azure / GCP)
- CI/CD
- Containers
- SRE principles
- Scripting languages (Python Bash etc.)
- Go
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.
View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Required Experience:
IC
Key Skills
About Company
Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!
