Analista de Soporte y Resolucion para Ventas
Share
Job Location:
Benito Juárez - Mexico
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Before you apply to a job select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems solves tracing and claim inquiries and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
Responsibilities:
- Builds and maintains relationships with related internal functions (i.e. Billing Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.
Qualifications:
- High school diploma GED or International equivalent
- Strong oral and written communication skills
- Strong problem solving skills
- Previous customer service experience - Preferred
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
Required Experience:
IC
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more
