Operations Manager, Operational Excellence
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Global Outsourced Operations Team is responsible for the co-ordination manufacturing planning and delivery of Dyson products refurbishment spares and accessories globally. This includes bringing new products and technologies into mass manufacture and to manage the ongoing production. Success relies on close collaboration with product development and cross-functional supply chain teams to ensure product quality reliability and output. The team also engages with and manages contract manufacturers and outsourced partners to ensure product quality reliability and optimal output.
Role Summary
The Operations Manager Operational Excellence is based in Dysons Shenzhen office reporting and is accountable for the end-to-end management of Dysons outsourced manufacturing operations globally specifically in terms of driving operational excellence in CM/JDM sites. This role leads operational excellence execution escalates and resolves challenges in partnership delivery embeds continuous improvement and is a role model for Dysons high-performance culture and values.
Key Responsibilities
- Operational Leadership:Oversee and manage day-to-day manufacturing operations to maximise output productivity and product quality. Ensure all procedures comply with Dysons global standards industry regulations and local policies.
- Partner Engagement:
Build and cultivate strong relationships with key stakeholders in partner organizations. Establish operational competences within CM/JDMs to deliver high-performance. - Factory Management & Compliance:
Oversee end-to-end factory performance championing operational excellence compliance with all Dyson requirements and local regulations in CSER (Corporate Social & Environmental Responsibility) health & safety and ethical standards. - KPI & Process Management:
Define implement and continuously improve rigorous operational KPIs (including OTIF quality cost yield and throughput). Lead due diligence to ensure robust reporting auditing and analytical frameworks. - Continuous Improvement & Excellence:
Embed a culture of continuous improvement through world-class manufacturing methodologies (lean Six Sigma 5S Kaizen Hoshin Kanari). Lead waste reduction process optimization and efficiency programs to deliver better cost quality and speed. - People Leadership & Capability Building:
Inspire mentor and develop both direct and indirect teams (including partner teams) fostering a people-centered leadership style. Actively develop talent build a culture of accountability and champion diversity and inclusion. - Change & Risk Management:
Proactively identify communicate and mitigate risksincluding those arising from new product introductions technology transfers and process changes. Lead the operational response for critical escalations. - Stakeholder Management:
Coordinate cross-functional teams within Dyson and with external partners ensuring seamless operational delivery and alignment with business strategies.
Key Deliverables (First 6 Months)
- Rapidly assess and stabilize partner manufacturing output delivering on-time in-full (OTIF) results.
- Establish best-in-class operational reporting issue management and escalation processes.
- Drive measurable improvement in KPIs (quality yield cost efficiency).
- Lead continuous improvement and cost-reduction initiatives across all factories.
- Ensure full compliance with Dysons CSER health and safety and reporting standards.
- Build strong collaborative working relationships with C-level partner executives.
Required Experience & Qualifications
- Minimum 5 years operations leadership experience in electronics or contract manufacturing operations with a demonstrable track record operating in high-mix complex manufacturing environments.
- Bachelors degree (or higher) in Engineering Operations Management or a related technical discipline.
- Deep proficiency in world-class manufacturing methodologies: Lean Six Sigma 5S Kaizen Hoshin Kanri and robust operational excellence practices.
- Experience managing both direct and indirect teams with outstanding influencing and stakeholder engagement skills.
- Proven capability to independently challenge influence and collaborate with senior leadership both within Dyson and with external partners.
- Deep understanding of risk management compliance (CSER EHS) and process optimization in manufacturing operations.
- People-centered leader; outstanding track record in developing talent building inclusive cultures and modeling best-in-class leadership behaviors.
- Results-driven adaptable self-motivated and able to excel under pressure in a fast-paced dynamic environment.
- Exceptional communicator with fluency in written and spoken English; proficiency in Chinese (Mandarin or Cantonese) is advantageous.
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Manager
Key Skills
About Company
Dyson vacuum cleaners, hair dryers, hair straighteners, hair stylers, air purifiers, humidifiers, hand dryers and lighting. Shop at Dyson.com for free shipping and warranty.
