Facilities Service Contracts and Supplier Relationships Analyst

Job Description

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Global Technical Center - Cole Engineering Center Tower in Warren MI three times per week at minimum.

Role Overview:

As a member of our global ICC Facilities Contracts and Supplier Relationships Team you will own and lead the strategic initiatives associated with third-party facilities Service Agreement (SA) contracts across GM manufacturing and non-manufacturing locations. You will be accountable for the end-to-end contract lifecycle including scope integrity commercial strategy supplier performance and financial outcomes.

You will act as a contracts and supplier management subject matter expert driving cross-functional alignment with Global Purchasing and Manufacturing Services (GP&MS) Finance Labor Relations Legal and site leadership to deliver optimal contract value and risk management.

A core focus of this role is to own and drive cost savings and value creation including developing cost strategies leading financial risk forecasts and preparing and executing robust 3rd party collective bargaining agreement (CBA) communication negotiation strategies and sourcing decisions. You will lead planning and support CBA-based strategies for 3rd party SA commercial discussions ensuring competitive market positioning and responsible financial stewardship for GM.

You will champion GMS and waste elimination by using performance data root cause analysis and structured countermeasures during monthly KPI reviews and routine performance reviews for facilities service agreements. You will also ensure effective contract management and compliance including supplier safety obligations sustainability expectations and ongoing contract governance.

This role requires strong leadership influencing and communication skills as you will routinely lead complex initiatives coach business partners and help standardize best practices across GM sites.

What Youll Do:

Strategic Contract & Scope Ownership

• Own the development integrity and ongoing governance of the scope and framework for Facility Service Agreements (SAs) at GM locations ensuring alignment with business objectives risk posture and policy.

• Maintain and continuously refine scope language and commercial terms to protect GMs interests minimize risk and enable sustainable service delivery.

• Serve as a primary contract owner for assigned SAs leading regular contract reviews and driving decisions on scope changes renewals and optimization opportunities.

• Explore and pilot AI automation and advanced analytics tools in the facilities and contracting space to drive continuous improvement cost savings and service quality enhancements.

• Champion change adoption by coaching stakeholders and suppliers on new tools and digital workflows ensuring technology solutions are effectively integrated into day-to-day operations and contract governance.

Cost Savings Financial Strategy & Risk Management

• Own and drive SA cost savings roadmaps by developing strategies challenging cost drivers and identifying opportunities for waste elimination efficiency and value engineering across sites and services.

• Lead financial forecasting related to facilities SAs including building and maintaining risk-based forecasts that incorporate volume changes market conditions and contract obligations.

• Develop CBA forecasts and business cases to support sourcing decisions contract renewals scope changes and investment requests clearly articulating financial and operational trade-offs.

• Partner with Finance and GP&MS to ensure SA financials savings and risks are transparently tracked validated and reported through tools such as Reliance and BPD cost initiatives.

• Translate complex commercial considerations into clear data-backed recommendations for leadership aligning negotiation outcomes with GMs strategic financial and operational goals.

Contract Management Governance & Supplier Performance

• Drive monthly KPI evaluations and routine performance reviews for facilities service agreements using root cause analysis and structured countermeasures to resolve systemic issues and improve results.

• Build and maintain strong business partner and supplier relationships promoting continuous improvement service quality and collaborative problem solving.

Leadership Influence & Capability Building

• Act as a T3 (Train-the-Trainer) resource building capability in others on systems (e.g. SA On-Demand SA structure SA KPIs) and processes that support contracts and service quality delivery.

• Lead cross-functional projects and workstreams often with ambiguity and complex stakeholder environments ensuring structured planning execution and communication.

Other

• Must be willing to travel up to 15% in the US.

Qualifications:

• Bachelors degree in business administration law engineering finance facility management preferred or equivalent work experience.

• 3-5 years of transferable experience.

• Demonstrated experience owning contracting practices and concepts including technical writing process controls audit methods and records management discipline.

• Proven track record leading cost savings initiatives financial tracking and forecast budgeting within services or facilities environments.

• Experience with labor relations and CBAs benchmarking market rates and supporting negotiations

• Demonstrated ability to lead teams or cross-functional workstreams influence stakeholders and drive alignment across functions (e.g. GP&MS Finance Legal Labor Relations site leadership).

• Passion for problem solving root cause analysis and structured troubleshooting with the ability to navigate ambiguity and develop creative solutions.

• Strong contract management and risk management skills including understanding of risk mitigation strategies and compliance expectations.

• Demonstrated negotiation skills including preparation strategy and execution of contracts and commercial agreements.

• Excellent written and verbal communication skills including the ability to create and deliver clear presentations to a variety of audiences from site teams to senior leadership.

• Collaborative and partnering leadership style with a strong focus on customer satisfaction and building trusted relationships with internal and external partners.

Skills That Will Give You a Competitive Edge:

• GMS and Lean principles including continuous improvement and waste elimination in service delivery and contract performance.

• Experience with Supplier Safety Contract Management and associated metrics and reporting.

• Exposure to Labor Relations and union environments related to facilities or services.

• OpEx or operational excellence training/certification.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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Non-Discrimination and Equal Employment Opportunities (U.S.)

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All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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