Facilities Coordinator
Quezon City - Philippines
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Facilities CoordinatorPosition OverviewThe Facilities Coordinator provides essential operational support for facility management activities ensuring building systems services and maintenance operations run smoothly and efficiently. This role serves as a key point of contact for facility-related requests coordinates with vendors and service providers and supports the facilities management team in delivering high-quality workplace environments. The Facilities Coordinator helps maintain safe functional and well-maintained facilities that meet the needs of occupants and comply with relevant standards and ResponsibilitiesWork Order Management and Coordination The Facilities Coordinator receives logs and tracks maintenance requests and work orders through the computerized maintenance management system (CMMS). This includes prioritizing requests based on urgency and impact assigning work to appropriate internal staff or external vendors and monitoring completion timelines. The coordinator follows up on outstanding work orders ensures quality of completed work and maintains accurate records of all maintenance activities. Regular communication with requestors provides status updates and confirms satisfactory resolution of and Contractor Coordination This position serves as a liaison between facility operations and external service providers including maintenance contractors cleaning services security personnel and specialized vendors. The Facilities Coordinator schedules vendor site visits ensures proper access and credentials are in place monitors contractor work quality and adherence to safety protocols and verifies invoice accuracy against completed work. The role involves maintaining vendor contact lists tracking service agreements and escalating performance issues to facilities management as Maintenance Support The Facilities Coordinator assists with scheduling and tracking preventive maintenance activities for building systems including HVAC electrical plumbing fire safety and security systems. This includes coordinating with vendors to ensure timely completion of scheduled maintenance maintaining preventive maintenance calendars updating equipment records and ensuring compliance with manufacturer recommendations and regulatory requirements. The coordinator helps identify equipment approaching end of useful life and supports capital planning Management and Move Coordination This position supports space planning and office moves by coordinating furniture installations office reconfigurations and employee relocations. The Facilities Coordinator works with stakeholders to understand space requirements schedules moving services coordinates with IT and other support functions and ensures minimal disruption to business operations. Responsibilities include updating floor plans maintaining space allocation records and supporting workspace utilization and Compliance Administration The Facilities Coordinator helps maintain facility safety programs by tracking safety inspections maintaining safety equipment inventory coordinating emergency drill schedules and ensuring compliance documentation is current. This includes maintaining records for fire extinguisher inspections elevator certifications emergency lighting tests and other required safety and compliance activities. The role involves supporting incident reporting processes and assisting with corrective action Documentation and Reporting This position maintains accurate and organized facility records including equipment inventories as-built drawings vendor contracts warranty information and operations manuals. The Facilities Coordinator prepares regular reports on work order metrics maintenance activities vendor performance and budget tracking. The role includes supporting budget management by tracking expenditures processing invoices and monitoring spending against approved and Communication The Facilities Coordinator serves as a primary contact point for facility-related inquiries from building occupants responding to questions providing information on policies and procedures and ensuring excellent customer service. This includes managing the facilities help desk or email inbox answering phone inquiries and escalating complex issues to appropriate team members. The role involves communicating planned maintenance activities service disruptions and facility announcements to building Support This position provides administrative support for facility improvement projects and capital initiatives. The Facilities Coordinator assists with project documentation schedules coordination meetings tracks project milestones maintains project files and communicates project status to stakeholders. The role may include supporting procurement activities obtaining quotes preparing purchase orders and coordinating material QualificationsEducation: High school diploma or equivalent required. Associate degree in Business Administration Facilities Management or related field : 2-4 years of experience in facilities management property management office administration or related customer service role. Experience with work order systems and vendor coordination Skills: Proficient in Microsoft Office suite including Outlook Excel and Word. Experience with computerized maintenance management systems (CMMS) such as Maximo ServiceNow or similar platforms preferred. Strong organizational skills with ability to manage multiple priorities and maintain detailed records. Basic understanding of building systems and facilities Competencies: Excellent customer service orientation with professional communication skills both written and verbal. Strong attention to detail and accuracy in record keeping and documentation. Ability to work independently and take initiative while collaborating effectively with team members. Problem-solving abilities with sound judgment for prioritizing competing demands. Flexibility to respond to urgent facility issues and changing QualificationsFamiliarity with workplace safety regulations and building codes. Experience in corporate office environments or commercial real estate settings. Knowledge of space planning concepts and CAD software (AutoCAD Revit) for viewing floor plans. Bilingual capabilities beneficial in diverse workplace environments. Coursework or training in facilities management building operations or related technical RequirementsAbility to conduct facility walk-throughs and inspections requiring extended periods of walking and standing. Occasional lifting up to 25 pounds for moving equipment or materials. Ability to access all areas of facilities including mechanical rooms rooftops and confined spaces as needed for inspections or coordination ConditionsThis position works primarily in an office environment with regular visits to facility areas throughout the building or campus. Standard business hours with occasional flexibility required to coordinate after-hours maintenance activities or respond to urgent facility issues. On-call availability may be required on a rotational basis to support emergency response apply or for more information about this opportunity please contact your local HR representative or visit JLLs career job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities duties and skills required. Responsibilities may change based on business needs and facility requirements.Location:
On-site Quezon PhilippinesJob Tags:
HiringIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
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Required Experience:
IC
Key Skills
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.