Senior Director, Corporate Strategy

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation Cloud Migration and DevOps Modernization. Notable customers include GE Cisco Genentech Electronic Arts Cox Automotive Netflix Shopify Zoom DoorDash Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development IT Customer Service Security and other teams across the organization.

As Senior Director Corporate Strategy you will be a key strategic partner to the CEO and executive leadership team responsible for analyzing market opportunities driving strategic initiatives and shaping PagerDutys growth trajectory in digital operations management and AI-powered enterprise software.

Reporting to the VP of Strategy and Corporate Development you will operate at the tip of the spearidentifying opportunities synthesizing insights and delivering actionable recommendations that drive measurable business outcomes across the organization.

This role requires domain expertise in enterprise software DevOps and AI strategy combined with the ability to move rapidly from ambiguous problem statements to clear data-driven recommendations.

You will partner directly with senior executives across product engineering finance sales and marketing to ensure strategic alignment and translate corporate strategy into executable plans with clear ownership and accountability.

**This role is expected to come into the San Francisco office 2 days per week as part of PagerDutys hybrid work model so you can thrive in your new role and fully embrace being a Dutonian!**

Responsibilities

• Corporate Strategy & Execution: Partner with the CEO and leadership team to define and lead corporate strategy including key priorities objectives goals and measurable outcomes; drive end-to-end strategy executionfrom problem framing and analysis through actionable recommendations and implementation plans; lead strategic initiatives that create cohesive customer experiences and drive fast decision-making at the executive and board level
  
  
• AI & Technology Strategy: Serve as the subject matter expert on enterprise AI strategy with deep knowledge of AI adoption trends competitive landscape and emerging agent platforms; identify and develop AI-driven opportunities and initiatives that translate PagerDutys AI investments into measurable business outcomes providing recommendations on positioning priorities and go-to-market approaches
  
  
• Market Analysis & Financial Modeling: Conduct deep market analysis including TAM assessment competitive positioning emerging trends and adjacency opportunities in DevOps IT Ops observability and infrastructure software; build sophisticated financial models including P&L projections investment scenarios and return analysis for new markets products and strategic initiatives; evaluate strategic investments pricing strategies go-to-market models and facilitate organizational prioritization with clear ROI analysis; support corporate development activities including market analysis for potential acquisitions and partnership synergies
  
  
• Cross-Functional Leadership & Team Development: Serve as a senior trusted partner to the executive leadership team influencing major strategic decisions demonstrating the ability to lead strategic discussions and decision making; drive cross-functional collaboration to ensure strategic initiatives align with corporate objectives and establish clear execution ownership; communicate complex strategic concepts clearly and concisely to both technical and business audiences influencing thinking and driving alignment; lead coach and scale a high-performing strategy team fostering analytical rigor bias for action and accountability
  
  

Basic Qualifications

• Domain Expertise: Deep expertise in DevOps IT Operations observability monitoring incident management infrastructure software or adjacent enterprise application/infrastructure marketswith demonstrated understanding of enterprise software business models go-to-market strategies competitive dynamics and how AI is transforming enterprise software
  
  
• Education & Experience: MBA from a top-tier program (or equivalent work experience) and a prior Bachelors degree with strong academic performance; 10 years total work experience with several years of post-MBA experience in corporate strategy roles at enterprise technology companies top-tier management consulting firm or comparable experience in a strategic role
  
  
• Strategic Execution & Analytics: Experience successfully managing strategic initiatives end-to-endframing ambiguous problems conducting research and analysis synthesizing recommendations and building actionable business and operational plans with demonstrated ability to move rapidly from problem to recommendation; exceptional analytical and financial modeling skills with the ability to build complex financial models investment scenarios and ROI analyses
  
  
• Leadership & Communication: Proven success leading and developing high-performing strategy or consulting teams; exceptional at building relationships collaborating and influencing senior executives and cross-functional stakeholders; outstanding communicator who can convey complex ideas clearly and concisely in both business and technical discussions; bias for action as an entrepreneurial self-starter who takes initiative moves quickly and delivers results in a fast-paced high-growth environment
  
  

Preferred Qualifications

• Industry Experience: Deep experience shaping enterprise AI strategy at leading enterprise software companies in DevOps observability monitoring incident management infrastructure software or IT operations platforms
  
  
• Growth & M&A Experience: Strong track record in identifying and evaluating new market opportunities and supporting M&A initiatives including market analysis synergy assessment and integration planning
  
  
• Executive Presence & Board Experience: Proven ability to engage C-level leaders and board-level audiences with the experience in leading strategic discussions facilitating ambiguous open-ended strategic conversations and driving them to actionable outcomes

The base salary range for this position is 180000 - 303600 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.

Hesitant to apply

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory Queensland South Australia Tasmania Western Australia
Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.

How we work

Our values guide how we support customers collaborate with colleagues develop products and foster a culture of belonging. They define not just our actions but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.

What we offer

As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role region and tenure

About PagerDuty

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status. Your privacy is important to us. By submitting an application you confirm that you have read and understand PagerDutys .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.