Training Coordinator

ABOUT YOU

As the Training Coordinator you will be a results driven individual who has great analytical and organisational skills and who thrives in applying strong attention to detail to your work. You will be a motivated self-starter who brings a great energy to the team with a willingness and desire to learn and adapt individually.

Required skills and experience:

• Excellent communication skills (written and verbal)

• Good IT literacy skills (Microsoft)

• Liaising with staff from all levels & time management skills

• Excellent management of your own and others time

• Ability to relate to all stakeholders and communicate effectively

• Attention to detail

• Excellent organizational skills

• Ability to work autonomously

• Ability to work in a fast-paced multi-tasking environment with shifting priorities

ABOUT THE OPPORTUNITY

The Training Coordinator role is administration based and supports the wider electrical sales community providing upfront administrative support with CompEx and training with our customers but to drive & increase new sales. It is concerned with the execution of sales to operations booking in process and quality control of sales documentation in line with business requirements. It will also be focused around holistic support for the Sales Support and Process Manager / CompEx Manager for wider business administrative requests.

Key activities:

• Receiving phone calls / E-mails from prospective customers / delegates

• Meet & greet customers / visitors

• Professional communication with customers and making Intertek the number 1 for CompEx training

• Creating delegate folders and ensuring all required information is received to assist the booking in process

• Checking delegates with a photo ID to confirm they are correct on arrival for the course

• Registering delegates with their Unique Learning Number on the CompEx system

• Relationship building with both trainers & assessors to help support them whilst delivering training

• Getting keycodes for examinations from the CompEx system

• Invigilating exams

• Preparing classrooms in assisting set up prior to courses commencing

• General tidiness of the delegate break out area assisting with lunch and replenishing of refreshments

• Efficient and swift completion of tasks assigned to support the business

• Sales to operations booking in process updating

• Maintenance of sales quality control on all documentation ongoing and feed back into Sales Support and Process Manager

• Issuing results & Certificates to delegates

• Co-Ordinating the Re-Sits for delegates

• Completion of recording Net Promoter Scores so the overall traction can be increased

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision pace and passion. We are working to make the world Ever Better ensuring the quality safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race colour religion sex or national origin.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.