FL-DBPR-TLH-CTMH-Compliance Officer
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Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Compliance Officer
Location: Tallahassee FL 32399
Candidate Responsibilities
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public so good customer service skills are a must.
- Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Candidate Required Skills
- Communicate verbally and in writing appropriately.
- Read and interrupt Florida statutes.
- Previous experience working with the public in a professional work environment.
- Exceptional organizational skills.
- Commit to the project time line.
