Agentforce Developer
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Job Location:
Durham, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Agentforce Developer (Salesforce AI & Automation)
Durham NC - ONSITE POSITION
Hire Type: Contract
Durham NC - ONSITE POSITION
Hire Type: Contract
Skills: MUST HAVE 6 8 years (with Salesforce development and AI/automation experience) Experience Required: 8- 10 years
Role Summary
We are seeking an Agentforce Developer to design build and deploy intelligent AI agents using Salesforce Agentforce and Einstein capabilities. The role focuses on creating autonomous goal-driven agents that automate customer interactions internal workflows and decision-making processes across Salesforce platforms.
The ideal candidate combines Salesforce development expertise prompt engineering and AI-driven automation to deliver scalable secure and business-aligned agent solutions.
Key Responsibilities
Agentforce & AI Development
Design configure and deploy Agentforce agents aligned to business use cases
Build autonomous workflows using Agent Builder Flows and Einstein AI capabilities.
Define agent goals topics decision paths guardrails and escalation scenarios.
Implement prompt engineering best practices for accurate safe and contextual outputs.
Salesforce Development
Develop and customize solutions using Apex Lightning Web Components (LWC) SOQL and Flows.
Integrate Agentforce with Sales Cloud Service Cloud Experience Cloud and custom applications.
Build APIs and integrations with external systems using REST/SOAP.
Data Security & Governance
Ensure AI agents comply with Salesforce security data privacy and governance models.
Implement role-based access permission sets and trusted action boundaries.
Monitor agent behavior accuracy and performance using Salesforce analytics.
Testing & Optimization
Test agent reasoning paths responses and automation flows.
Continuously refine agent prompts and logic based on real-world interactions and feedback.
Troubleshoot issues related to AI hallucinations latency or incorrect actions.
Collaboration & Documentation
Collaborate with business stakeholders architects and admins to define agent use cases.
Document agent configurations decision logic and operational guidelines.
Support deployment training and post-production monitoring.
Required Skills & Qualifications
Salesforce Skills
Strong experience with Salesforce Platform (Sales/Service Cloud preferred).
Proficiency in Apex LWC Flows SOQL.
Experience with Salesforce integrations and APIs.
AI & Agentforce Skills
Hands-on experience with Salesforce Agentforce or Einstein AI.
Understanding of autonomous agents conversational AI and decision-based automation.
Experience with prompt design intent handling and contextual grounding.
Technical & Analytical Skills
Strong problem-solving and system design abilities.
Understanding of AI ethics data safety and responsible AI practices.
Familiarity with logs monitoring and performance tuning.
Soft Skills
Strong communication and stakeholder interaction.
Ability to translate business requirements into AI-driven solutions.
Agile/Scrum experience preferred.
Role Summary
We are seeking an Agentforce Developer to design build and deploy intelligent AI agents using Salesforce Agentforce and Einstein capabilities. The role focuses on creating autonomous goal-driven agents that automate customer interactions internal workflows and decision-making processes across Salesforce platforms.
The ideal candidate combines Salesforce development expertise prompt engineering and AI-driven automation to deliver scalable secure and business-aligned agent solutions.
Key Responsibilities
Agentforce & AI Development
Design configure and deploy Agentforce agents aligned to business use cases
Build autonomous workflows using Agent Builder Flows and Einstein AI capabilities.
Define agent goals topics decision paths guardrails and escalation scenarios.
Implement prompt engineering best practices for accurate safe and contextual outputs.
Salesforce Development
Develop and customize solutions using Apex Lightning Web Components (LWC) SOQL and Flows.
Integrate Agentforce with Sales Cloud Service Cloud Experience Cloud and custom applications.
Build APIs and integrations with external systems using REST/SOAP.
Data Security & Governance
Ensure AI agents comply with Salesforce security data privacy and governance models.
Implement role-based access permission sets and trusted action boundaries.
Monitor agent behavior accuracy and performance using Salesforce analytics.
Testing & Optimization
Test agent reasoning paths responses and automation flows.
Continuously refine agent prompts and logic based on real-world interactions and feedback.
Troubleshoot issues related to AI hallucinations latency or incorrect actions.
Collaboration & Documentation
Collaborate with business stakeholders architects and admins to define agent use cases.
Document agent configurations decision logic and operational guidelines.
Support deployment training and post-production monitoring.
Required Skills & Qualifications
Salesforce Skills
Strong experience with Salesforce Platform (Sales/Service Cloud preferred).
Proficiency in Apex LWC Flows SOQL.
Experience with Salesforce integrations and APIs.
AI & Agentforce Skills
Hands-on experience with Salesforce Agentforce or Einstein AI.
Understanding of autonomous agents conversational AI and decision-based automation.
Experience with prompt design intent handling and contextual grounding.
Technical & Analytical Skills
Strong problem-solving and system design abilities.
Understanding of AI ethics data safety and responsible AI practices.
Familiarity with logs monitoring and performance tuning.
Soft Skills
Strong communication and stakeholder interaction.
Ability to translate business requirements into AI-driven solutions.
Agile/Scrum experience preferred.
