Beauty Supervisor

Whether its leading your team to deliver exceptional beauty experiences collaborating closely with brand partners or driving sales through expert product knowledge and customer engagement with Frasers Group no two days are ever the same. Reporting to the Store Manager you will oversee the beauty sales team and act as a vital liaison with third-party brand partners driving commercial success and enhancing the customer journey.


COMMERCIAL EXPERTISE

• Support the store leadership team in driving the commercial success of the beauty department
• Identify key opportunities to enhance performance in line with current beauty trends
• Support the store manager in the implementation of strategic plans to achieve departmental goals and objectives
• Analyse data and key performance indicators to make informed commercial decisions and drive KPIs

TEAM LEADERSHIP & MANAGEMENT

• Be responsible for your department and teams performance
• Lead and inspire the beauty team providing guidance coaching and support.
• Work closely with your Store Management team acting on feedback and working towards targets and deadlines
• Build lasting relationships with internal and external stakeholders
• Be a key point of contact for our 3rd party beauty brands and drive the success of the accounts
• Display exemplary communication and interpersonal skills with the ability to interact effectively at all levels of the organisation

DEVELOPMENT

• Support the store manager in driving the teams personal development and progression
• Seek opportunities to drive your own personal development
• Train coach and upskill the sales team to maximise opportunities for future progression within the business

OPERATIONAL EFFICIENCIES

• Oversee daily operations ensuring efficiency quality and adherence to company policies and procedures
• Use business communication tools to drive completion of tasks and ensure your team understands all key functions
• Support the store manager to drive performance in line with retail priorities to meet business objectives

CONTROLS
 

• Support the store manager in monitoring and achieving department and store KPIs including sales targets company incentives customer satisfaction and operational efficiency.
• Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively
• Demonstrate resilience to operational challenges making effective decisions to drive solutions
• Control stock movement run accurate store audits and implement visual standards to company and brand guidelines

Qualifications :

The Ideal Candidate

Were looking for a confident adaptable and customer-focused individual who thrives in a fast-paced retail environment. You remain calm under pressure approach challenges with a solution-driven mindset and handle customer interactions with professionalism and care. As a true brand ambassador you represent Frasers Group with integrity maintaining a polished appearance and a positive professional attitude when engaging with customers colleagues and stakeholders.

What Youll Bring

• Relevant Experience: At least 1 years experience in premium or luxury fashion retail management (or a similar role).
• Beauty Expertise: A minimum of 3 years experience within the beauty sector either with a single brand or within a multi-brand retail environment.
• Leadership Skills: A proven ability to lead inspire and develop high-performing teams.
• Sales Focus: A strong track record of meeting and exceeding sales targets.
• Product Knowledge: A solid understanding of fashion and beauty brands trends materials and products.
• Operational Awareness: Experience with store operations including merchandising stock control and loss prevention.
• Communication: Excellent verbal and written communication skills with the ability to build strong relationships across all levels.

Additional Information :

The Rewards:

• Basic rate salary 30222 per annum
• 28 days holiday a year inclusive of bank holidays 
• 20% Staff Discount across all Frasers group Stores 
• 50% in store uniform discount
• Weekly/Monthly & Quarterly Commercial Bonuses
• Commission led bonuses across a wide range of products
• Long Service awards
• Discounted Gym membership

Remote Work :

No

Employment Type :

Full-time