Credit Officer

• Full-time 12 month fixed-term position
• Our HW Evolve approach includes hybrid and flexible working. WFH and from modern open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
• Competitive remuneration and our Hallstar reward and recognition program
• Learning and career development programs for all roles and levels
• Free daily breakfast and office social events
• Genuine commitment to diversity inclusion and wellbeing and pro bono and community

Makethe smarter choice. Come and thrive with us. Learn moreabout what Hall & Wilcox can offer you: roleand team

We have anopportunity for a Credit Officer to join our national Finance teambased in our Melbourne office on a 12 month fixed-termcontract.

The FinanceTeam at Hall & Wilcox is a team of 38 that provide financial andmanagement accounting trust accounting accounts payable accountsreceivable payroll banking and practice support functions acrossthe Firm.

Reporting tothe Credit Manager you will have experience in collecting debtorsfor the firm. Working closely with partners to manage debtors andcollections.

This rolewill form part of the credit control function and will assist withthe day-to-day workflow of the team.

You will beresponsible for:

• managing debtor collections across the insurance and commercial practices. This includes collections via calls and emails;
• liaising with partners to assist with collection of their clients outstanding debtors whilst identifying the best communication method to use given the circumstances;
• resolving client queries;
• assisting the Receipting & Allocation Officer with rectifying unidentified deposits;
• maintenance and improvement of processes and procedures to control financial transactions;
• acting as a back up to the Receipting & Allocation Officers and assist with the following tasks when required:
  • receipting for firm accounts
  • processing client credit card payments
  • resolving client payment queries
  • rectifying unidentified deposits
  • preparing documentation for refunds of duplicate/incorrect payments; and
• ad hoc duties as required from time to time.

Aboutyou

You willideally have the following skills and experience:

• minimum 3 years experience in credit control ideally within a law firm or professional services environment;
• relevant tertiary qualification;
• proven experience managing high-volume debtor collections and receipting with a strong track record of reducing debt and maximising cash flow;
• strong decision-making skills in debt collection including knowing what information to send who to send it to and when to escalate issues;
• ability to build and maintain strong internal relationships across all levels coupled with a strong customer service focus;
• demonstrated ability to work both autonomously and collaboratively within a team.
• advanced Microsoft Excel skills;
• highly proactive approach with excellent organisational skills including the ability to plan and prioritise effectively;
• exceptional verbal and written communication skills strong attention to detail and problem-solving ability; and
• high level of enthusiasm positivity and resilience.

Aboutus

At Hall &Wilcox we deliver outstanding legal services to corporate publicsector and private clients both Australian-based and thoseoffshore doing business in Australia. Our purpose is to enable ourclients our people and our communities to thrive.

We are knownfor having a great culture that puts people first.A culture where our purpose and values - our Hallmarks- are lived not laminated.

We dogreat work smarter. Were passionate about thework we do and how it creates value for today and tomorrow. Werefamous forSmarterLaw: smarter thinking to create smarter solutions. Weembrace innovative thinking and technology. We listen. We solve.

Hall & Wilcoxis a successful independent Australian law firm; a place to belongwith the freedom to learn and grow. We thrivetogether. We are diverse and inclusive; everyone iswelcome and respected. We encourage applications from candidates ofall cultural backgrounds (including First Nations) age abilitiessexual orientation and gender identities.

Hear from ourpeople about what its like to thrive at Hall & Wilcox: learn moreabout Hall & Wilcox visit ourwebsite.

Applynow

Areyou ready to make the smarter choice Lets connect. Clickapply to submit your application.

We arecommitted to supporting candidates with disability so that everycandidate is offered a fair equitable and supportive recruitmentexperience. If you require any adjustments or support to completeyour application or if you have any questions please contact KimChalmers Senior Talent Acquisition Advisor for a confidentialdiscussion.

This vacancyis being managed directly by the Hall & Wilcox Talent Acquisitionteam. We will contact our preferred agency partners should werequire any assistance.

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