Business Senior Analyst
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Responsibilities:
- Analyze transactional anomalies and behavioral patterns to detect potential fraud and emerging risk indicators.
- Escalate suspicious activities collaborate with business partners and help identify root causes of fraud events.
- Support the enhancement of fraud monitoring controls by providing insights and prevention recommendations.
- Execute records and information management activities with strong quality and productivity including endtoend Iron Mountain workflows.
- Perform detailed casebycase reviews to proactively identify and prevent financial or processing errors.
- Build strong relationships with stakeholders across Operations ORM Legal Compliance and IT and present fraud insights to senior leaders.
- Demonstrate strong risk assessment data interpretation critical thinking adaptability and proactive problemsolving skills.
Required Qualifications:
- Bachelors degree in Business Finance or a related discipline; an industry certification in Operational Risk or equivalent experience is an asset.
- 35 years of relevant experience with strong understanding of business processes risks and controls or exposure to operational functions and projects utilizing operational risk management methodologies.
- Knowledge of Insurance Group Benefits Affinity and/or Contact Centre operations is considered an asset.
- Familiarity with Archer for record creation maintenance and reporting is an advantage.
Preferred Qualifications:
- Strong verbal and written communication skills with the ability to present complex information clearly.
- Highly organized with the ability to thrive in a fastpaced multistakeholder environment and manage competing priorities effectively.
- Strong analytical skills with the capability to identify patterns and insights within large datasetsparticularly as they relate to fraud risk or operational anomalies.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Key Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
