Portfolio Manager (Microinsurance)
Johannesburg - South Africa
Job Summary
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.
Role Purpose
To acquire new cell captive clients maintain and grow the existing portfolio through relationship management and product development.
Duties & Responsibilities
1. Develop Existing Portfolio of Clients
Developing an ongoing prospect pipeline through liaison within the greater business broker relationship and client relationship
Using financial acumen to interpret financial statements actuarial data and ability to deal with budgets
Developing Guardrisk image and presence
Identifying opportunities to maintain and grow the portfolio
Conducting meetings with clients
Distributing and discussing statistical information
Checking and forwarding financial statements to client
Designing and preparing status reports
Dealing with client queries
Re-evaluating portfolio structures and servicing requirements on an ongoing basis relative to changing needs of the client
Evaluating clients needs and requirements to enhance cross selling of other Guardrisk products
Ensuring all documentation pertaining to the insurance programme /facility is in place
2. Develop New Prospects and Products
Achieving a targeted annual new business budget
Developing new products and new insurance structures
Evaluate new business proposals
Present business proposals at various forum include the Guardrisk Microinsurance Manco
Creating and maintaining business relationships to ensure new business growth of both income and clients
Dealing with Financial Managers Financial Directors Risk Managers at client EXCO level
Building and maintaining relationships at client and interdepartmental levels
Liaising with all the technical areas such as Underwriting Finance Actuarial Claims departments
Attending product launches and client workshops
Discussing and finalising product specifications
Work with the relevant technical areas on pricing cost and income structures
Co-ordinating documentation role and responsibilities agreements system and legal requirements processes and procedures
Compiling and managing budget
Marketing Guardrisk products and services
Following-up on inquiries and queries
Sourcing potential client and products
Complying with new business take-on procedures
3. Conduct Client Reviews
Liaising with the technical review teams
Advising technical review teams of all pertinent information prior to each review
Providing input into the development of the annual review plan
Setting up review meetings with clients in consultation with technical review teams
Delivering completed review reports to clients and following up and tracking of the implementation of proposed actions
4. Administration
Attending monthly Operational meeting
Administrating client electronic files
Risk management
Assisting Executive with Divisional reporting and deputise when required
Maintaining weekly prospects list and report back on divisional issues
Monthly budget review and reporting on variances and new business targets
Tracking renewals per portfolio
Weekly reporting back to the Executive on the above mentioned items
Managing delivery against deadlines i.e. budgets forecasts projects
5. Learning and Growth
Develop and manage the team
Ensure that development plans are in place for direct reports
Coach and guide direct reports
Research new markets and find better ways to grow the business
Requirements
Qualifications
Commercial Degree
FAIS compliant (RE5)
Related Insurance qualification (preferred)
Experience
3 years experience in client services and operations within an Insurance services environment
3-5 years business management experience
Knowledge of the financial services or insurance industry
Knowledge of cell captives insurance will be an advantage
Competencies
Business Acumen
Understands how the business operates what the key issues and risks are that drive business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Collaboration
Prioritises the business interests of Guardrisk and invests in the success of the group by aligning effort across divisions.
Client/ Stakeholder Commitment
Anticipates meets and exceeds clients needs by creating long lasting relationships that support the client value proposition supports their financial wellness and ensures client centricity.
Impact and Influence
Persuades convinces influences and inspires others both within Guardrisk and externally to win support loyalty and gain commitment to the purpose of Guardrisk.
Drive for Results
Drive a sense of urgency focus accountability agility and execution to deliver business results.
Self-Awareness and Insight
Manages self and relationships with others effectively deals with ambiguity uncertainty and pressure and provides perspective in difficult situations.
Leads Change and Innovation
Actively leads change does what is right for the business and drives continuous improvement through innovation.
Diversity and Inclusiveness
Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Required Experience:
Manager
Key Skills
About Company
Guardrisk is the leading provider of cell captive business and alternative risk transfer solutions in South Africa.