Business Analyst- Senior

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

All work must be completed on-site.

Candidate must be able to attend an in-person interview.

The NC HIEA is seeking a detail-oriented and collaborative Health IT Integration and Provider Engagement

Consultant to serve as a trusted advisor to our Business Relations Team. This team is focused on

provider outreach training data connectivity and delivering hands-on support to the provider

community. The consultant will play a dual role-supporting providers through technical integration and

connectivity processes while also helping optimize internal systems like the CRM platform to improve

service delivery administrative data capture and reporting accuracy

Key Responsibilities:

Provider Engagement & Technical Integration

Act as a strategic consultant to the Business Relations Team providing expert guidance on provider onboarding data connections and workflow alignment with health information exchange (HIE) systems.

Support healthcare providers throughout the full lifecycle of onboarding-from initial outreach through integration testing training and go-live support.

Communicate technical concepts and requirements clearly to clinical and administrative stakeholders to ensure successful implementation and adoption.

Serve as a liaison between providers internal teams and technical vendors to troubleshoot issues and ensure data is transmitted accurately and securely.

Contribute to the development of training materials job aids and user guides that improve provider understanding and confidence in HIE Platform Optimization & Data Management

Work with the Business Relations Team to optimize use of the organizations CRM platform ensuring accurate tracking of provider status engagement activity training and connection milestones.

Configure and enhance CRM fields workflows and dashboards to support operational efficiency

and data visibility.

Lead or support data quality initiatives including routine audits updates and deduplication efforts within the CRM system.

Establish and maintain best practices for administrative data capture and documentation related to provider engagement activities.

Collaborate with leadership to develop reports performance metrics and data insights that inform strategy and decision-making.

All work must be completed on-site. Candidate must be able to attend an in-person interview. The NC HIEA is seeking a detail-oriented and collaborative Health IT Integration and Provider Engagement Consultant to serve as a trusted advisor to our Business Relations Team. This team is focused on ...