Senior Application Operations Engineer
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
Responsible for support and enhancement of a legacy ERP application that underpins critical business operations. This role is hands-on 5 Day a week office-based and highly collaborative working closely with operations teams business users to ensure the ERP platform remains stable secure and fit for purpose while we gradually modernise surrounding systems.Job Description
Company Overview:
Working at GE Aerospace means you are bringing your unique perspective innovative spirit drive and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas we will listen. Join us and see your ideas take flight!
Site Overview:
GE Aerospace in Australia has sites in Brisbane Newcastle Richmond Bundamba and Matraville. Since 2005 weve driven innovation and supported avionics propeller and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility youll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry.
Role Overview:
Application Support & Operations
Own the day-to-day operational support of the legacy ERP application
Monitor system health performance and scheduled jobs/batches
Investigate and resolve application incidents errors and service interruptions
Perform root cause analysis and implement long-term fixes
User & Business Support
Act as primary contact for ERP user queries issues and how do I questions
Triage prioritise and resolve support tickets within agreed SLAs
Document and communicate workarounds and solutions in a user-friendly way
Conduct ad-hoc user training and knowledge-sharing sessions
Maintenance & Enhancements
Implement configuration changes small enhancements and bug fixes
Support data maintenance activities (data corrections reconciliations imports/exports)
Assist with periodic upgrades patches and security updates where applicable
Maintain and improve scripts batch jobs and integrations with surrounding systems
Collaboration & Stakeholder Management
Work closely with operations finance supply chain and other business teams using the ERP
Support the infrastructure database and network to resolve cross-domain issues
Collaborate with external vendors or support partners (where applicable)
Governance Documentation & Continuous Improvement
Maintain clear technical and operational documentation Standard Work (SOPs)
Document known issues FAQs and support processes in a structured way
Identify opportunities to stabilise and streamline ERP-related processes
Contribute to risk security and compliance activities related to the ERP
Required Qualifications:
Bachelors Degree in Computer Science or STEM Majors (Science Technology Engineering and Math) with minimum of 2 years experience.
Eligibility:
Australian citizen.
Technical Expertise:
Experience supportingbusiness-critical applications ideally ERP or similar
(finance supply chain manufacturing HR etc.)
Comfortable working witholder/legacy technology stacks such as one or more of: on-premises client-server systems older relational databases legacy integration tools batch processing frameworks or older programming languages (4GLs)
Strong skills inSQLfor troubleshooting data analysis and data corrections
Familiarity withUnix/Linux servers logs and basic system administration concepts
Understanding ofapplication operations incident management and change management processes
Business Acumen:
Strongproblem-solvingmindset and attention to detail
Strong oral and written communication skills
Strong business analysis and problem solving skills
Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
Ability to interact at all levels of the organization and with other GE businesses
Leadership:
Excellent communicator works well in a team environment and welcomes challenges
Self-starter with ability to manage multiple priorities in a fast paced work environment
Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics
At GE Aerospace we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here you will have the opportunity to work on really cool things with really smart and collaborative people. Together we will mobilize a new era of growth in aerospace and defense. Where others stop we accelerate.
Additional Information
Relocation Assistance Provided: No
Required Experience:
Senior IC
Key Skills
About Company
GE Aerospace is mobilizing a new era of growth in aerospace, aviation, and defense engineering. Explore GE Aerospace's commercial and general propulsion powers.
