Post-Production Associate Mechanicsburg, PA
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Job Location:
Mechanicsburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Mur-chol-uh-jee The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel headwear drinkware gifts and accessories. We are family-owned people-powered and we are adding to our #MerchFam at our facility in Mechanicsburg PA. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology seeks a Post-Production Associate for our PA Operations team. Reporting to the Operations Supervisor the Post-Production Associate is a critical role that will ensure Merchology products are professionally and purposefully shipped to the satisfaction of our domestic and international customers.
PRIMARY RESPONSIBILITIES
A successful Post-Production Associate will:
- Take ownership and accountability for all safety and quality incidents within your area of responsibility.
- Be responsible for batch domestic and international shipping of customer orders.
- Communicate via email and HubSpot with customer service and other departments to troubleshoot order issues.
- Create shipping and fulfillment transactions for returns to suppliers and vendors.
- Troubleshoot customer returns for wrong address missed decoration or cancellations.
- Assist with post and shipping functions as needed.
REQUIRED QUALIFICATIONS
- High school diploma or equivalent
- 0-2 years of experience in shipping or production role
- Basic computer skills
- Positive and collaborative attitude
- Ability to follow written and verbal processes in English
- Proficiency in Microsoft Office; NetSuite HubSpot ShipHawk preferred
- Spanish bilingual a plus
WHAT WE OFFER
In addition to an outstanding creative culture authentically nice people and interesting work we have:
- Generous PTO
- 7 company-paid holidays
- Hybrid work schedule for select departments
- Paid volunteer time
- 401k with match
- Medical vision and dental insurance options FSA and HSA
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee Assistance Program
- Employee-led Committees in Social Events Wellness DE&I and Giveback
LOCATION
- 5045 Ritter Rd Mechanicsburg PA 17055
- 1st Shift: Monday - Friday 8AM-4:30PM
INDUSTRY
- Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application please email for assistance.
Required Experience:
IC
Key Skills
About Company
Merchology delivers custom logo apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order. Find the coolest corporate gifts & custom company merch including sustainable custom merchandise & custom branded merchandise to show employe ... View more
