Associate Program Specialist
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Job Location:
Hayward, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
READTHIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT.
THIS IS A REOPENING OF ACONTINUOUS EXAMINATION. If you have previously applied or started anapplication for Associate Program Specialist Examination #read this entirebulletin. There are specific instructions on how to reapply for this position.
PLEASE CONTACT THEEXAMINATION ANALYST ANGELICA CUEVAS AT TO HAVE YOURPREVIOUS APPLICATION RELEASED BACK TO YOU.
The scores and dispositionsof candidates for this examination will be merged with previous examparticipants. If you have previously submitted an application and choose toreapply you new score/disposition will replace your current disposition.
Supplemental Questionnaire: A properly completedSupplemental Questionnaire must be submitted with each and Supplemental Questionnaires must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day forFiling. Failure to submit the Application or Supplemental Questionnairewill result in disqualification.
Applications and Supplemental Questionnaireswill only be accepted online.
DESCRIPTION
THE COUNTY
Alameda County was established in 1853 and operates under a Charter form of government. The five-member Board of Supervisors is elected by district on a nonpartisan basis with members serving staggered four-year terms. The Board is responsible for setting policy overseeing all County operations approving the annual budget and representing the County in special districts regional agencies and other areas. The Board-appointed County Administrator oversees County operations and services.
The City of Oakland serves as the seat of the County which is comprised of over 20 agencies and departments. More than 9700 professional and highly-trained County employees deliver a full spectrum of services ranging from general government and internal services to health care social services public works and public safety. The County has a balanced $3.2 billion budget for FY 2018-19 including funding for initiatives that address some of the Countys most difficult challenges: affordable housing chronic homelessness and maintenance and improvement of aging infrastructure.
The Alameda County Board of Supervisors recently approved a new strategic plan Vision 2026 that outlines County priorities for advancing local communities toward a healthy prosperous future by the year 2026. The four visions of the new strategic plan are healthy environment thriving and resilient population safe and livable communities and prosperous and vibrant economy. The County has also set 10X Goals with the aim of improving each of the following by 10 times:
- Eliminate Homelessness
- Healthcare for All
- Employment for All
- Eliminate Poverty and Hunger
- Crime-free County
- Accessible Infrastructure
Alameda County is committed to open government and citizen engagement and encourages employees and contributors to not only think outside the box but to rethink the box.
THE POSITION
- Basic understanding of programmatic needs assessments for program planning and evaluation purposes.
- An individual who is a problem solver.
- Strong communication skills both written and oral and the ability to communicate effectively with diverse audiences and in a variety of contexts.
- An understanding of how use of performance measures and/or monitoring systems provide timely and pertinent information to track program performance.
- Ability to identify and understand complex problems and concepts to gather and analyze relevant information and to exercise good judgment and decision-making based on available data.
- Ability to maintain effectiveness even when experiencing changes in work responsibilities priorities and deadlines and can take prompt action to accomplish objectives.
- An employee who can independently prioritize tasks provide status updates on short notice and demonstrate exceptional organizational skills.
This general recruitment will establish a general eligible list which will be used to fill general vacant positions throughout Alameda County. The current vacant positions are located in Alameda County Health and the Social Services Agency. However the eligible list resulting from this recruitment may be used to fill future vacancies in other county departments/agencies.
Applicants who only meet the general minimum qualifications will not be impacted by the additional experience/licensure required for the designated positions.Some of the current vacant positions have specialty designation criteria which must be met in addition to the minimum qualifications below. To qualify for appointment into a designated position candidates eligible for referral must also possess experience/licensure as defined by the specialty designation criteria.
The specific specialty designations and qualifying criteria are in the supplemental questionnaire.
MINIMUM QUALIFICATIONS
The equivalent of two years of full-time experience in one of the following classes: Supervising Eligibility Technician; Health Educator II; or Consumer/Family Relations Program Assistant in the Alameda County classified service. (Non-classified includes the District Attorneys Office Hospital Authority and the Consolidated Courts).
Education:
The equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration a social science or field related to the program area to which assigned.
(Additional experience as outlined below may be substituted for the education on a year-for-year basis.)
Experience:
The equivalent of two years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned one year of which must have included program planning and evaluation or in program administration contract negotiations grants management and similar financial services.
Licenses:
Specified positions may require possession of a valid California drivers license. Specified positions may also require licensure or certification in the programmatic area to which assigned.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
- Principles practices funding sources and administrative requirements in the program area to which assigned
- Principles and practices of direct client service delivery
- Applicable federal state and local laws rules and regulations
- Computer applications related to the work
- Office administrative practices and procedures including records management and the operation of standard office equipment
- Various resources services and other benefit programs administered by public and private entities related to the work
- Basic supervising principles and practices
- Plan monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned
- Identify programmatic and operational problems investigate and evaluate alternatives and implement effective solutions
- Interpret explain and apply complex regulations policies and procedures
- Prepare clear accurate and effective reports correspondence policies informational brochures and other written materials
- Represent the department and the County in meetings with others and make effective presentations to diverse groups
- Organize and prioritize work and meet critical deadlines
- Maintain accurate records and files
- Exercise sound independent judgment within established policies and guidelines
- Establish and maintain effective working relationships with those contacted in the course of the work
- Effectively communicate orally and in writing
- Research compile and summarize varied information evaluate alternatives and reach sound conclusions
EXAMINATION COMPONENTS
THEEXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of applicants applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of candidates Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral interview which will be weighted as 100 % of the candidates final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THISEXAMINATION.
We reserve the right to make changes to the announced examinationcomponents.
AlamedaCounty utilizes a Civil Service Selection System founded on merit. Such asystem is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work. To learn more aboutour recruitment and selection process please visit the What You Need to Knowsection of our website.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates aretentativeand subject to changebased on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN: | |
Deadline for Filing: | 5:00:00 PM Friday April 10 2026 |
Review of Minimum Qualifications: | April 22 2026 |
Review of Supplemental Questionnaire for Best Qualified: | May 22 2026 |
Virtual Pre-Recorded Civil Service Oral Examination: Rating of Oral Examinations: | May 22 - June 1 2026 June 2 - June 12 2026 |
Notification of Results: | Week of June 15 2026 |
TENTATIVE SELECTION PLAN: | |
Department Hiring Interviews: | July 2026 |
WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN
Alameda County and the HumanResource Services Department will make reasonable efforts in the examinationand/or selection process to accommodate qualified individuals with disabilitiesand/or medical conditions in accordance/compliance with the State FairEmployment and Housing Act (FEHA) Federal Americans with Disabilities Act(ADA) Alameda Countys Reasonable Accommodation Policy and applicable request accommodation due to a disability/medical condition during this orother phases of the examination/selection process please contact the assignedHuman Resources Representative listed on the job announcementbefore the last date of filing.Alameda County requires applicants to provide supporting documentation tosubstantiate a request for reasonable order to qualify for areasonable accommodation applicants must have a disability/medical conditionpursuant to the ADA FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures pleasevisit our website .
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.
Conclusion
All notices related to Countyrecruitments for which you have applied will be sent/delivered via add@ @ and accepted addresses to any emailblocking or spam filtering program you may use. If you do not do this youremail blocking or spam filtering program may block receipt of the noticesregarding your application for recruitments. You are also strongly advised toregularly log into your County of Alameda online application account to checkfor notices that may have been sent to you. All email notices that will be sentto you will also be kept in your personal online application account. You willbe able to view all of your notices in your online application account byclicking on the My applications button on the Current Job Openingspage.
Pleasetake the steps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.
NOTE:All notices are generated through an automated email notification to the email boxesandare routed to unmonitoredmailboxes. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the job announcementfor the recruitment for which you have applied.
AngelicaCuevas Human Resources Analyst
HumanResource Services County of Alameda
DISASTER SERVICE WORKER
AllAlameda County employees are designated Disaster Service Workers through stateand local law. Employment with the County requires the affirmation of aloyalty oath to this effect. Employees are required to report to work asordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
AlamedaCounty has a diverse workforce that is representative of the communities weserve and is proud to be an equal opportunity employer. All aspects ofemployment are based on merit competence performance and business County does not discriminate in employment on the basis of racecolor religion sex (including pregnancy and gender identity) nationalorigin political affiliation sexual orientation marital status disabilitygenetic information age membership in an employee organization retaliationparental status military service or other non-merit factors protected underfederal state and local law. Alameda County celebrates diversity and iscommitted to creating an inclusive and welcoming workplace environment.
Required Experience:
IC
Key Skills
About Company
Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more
