Sports Simulator Attendant (Part Time) Stadium Club Caribe Royale Hotel Orlando

As a Sports Simulator Attendant youll be at the heart of creating a fun and immersive experience for our customers. Youll be responsible for assisting guests in our virtual reality room bays ensuring they have a blast while using our state-of-the-art technology. Your enthusiasm energy and attention to detail will play a vital role in making sure each customer leaves with unforgettable memories.

Requirements:

• High school diploma or equivalent; additional education or training in gaming virtual reality or hospitality is a plus.
• Passion for gaming technology and virtual reality experiences.
• Friendly outgoing and customer-oriented personality with exceptional interpersonal skills.
• Strong attention to detail and organizational skills to maintain a clean and tidy VR room area.
• Basic technical knowledge and troubleshooting skills related to virtual reality equipment.
• Physical stamina to stand for extended periods and assist customers with equipment setup.
• Must be available to work flexible schedules including nights weekends and holidays.

Responsibilities:

• Guest Assistance: Welcome and greet customers as they enter the virtual reality room area. Provide a warm and friendly introduction to our technology and the activities available.
• Bay Setup: Prepare virtual reality room bays for customer use ensuring all equipment is in excellent working condition. Keep the bays clean and organized ready to offer a smooth and enjoyable experience.
• Customer Orientation: Guide customers through the virtual reality setup process explaining how to use the different sports equipment handle controllers and navigate through various games and experiences.
• Safety Briefing: Conduct brief safety demonstrations to ensure customers understand the dos and donts while using the sports simulator equipment to maintain a safe environment.
• Game Selection: Assist customers in choosing from a wide selection of virtual reality games and experiences offering recommendations based on their interests and skill levels.
• Technical Support: Provide basic technical support to customers troubleshooting any issues with the Sports Simulator and assisting them with starting or restarting games when necessary.
• Guest Engagement: Foster a fun and energetic atmosphere engaging customers in conversations about their experiences offering tips and celebrating their achievements.
• Cleaning and Maintenance: Regularly clean and sanitize the Sports Simulator Attendant equipment and bays between customer sessions to maintain a high standard of hygiene.
• Upselling and Promotions: Introduce customers to additional experiences packages or special promotions to enhance their visit and drive sales.
• Cash Handling: Process customer payments handle cash transactions accurately and manage the point-of-sale system.
• Customer Feedback: Collect customer feedback suggestions and ideas to continuously improve our offerings and service.

Skills & Abilities:

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to communicate in the English language. Second language is a plus.
• Ability to perform proper chemical handling cleaning techniques and use of equipment/machinery.
• Must be available to work flexible schedules including nights weekends and holidays.

Physical Requirements:

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.