Temporary Dispatcher
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Job Location:
Williamstown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The College seeks a Temporary Dispatcher to serve in Campus Safety Services as the first point of contact for our community. The Temporary Dispatcher does not maintain a regular schedule but is called upon when support is needed. Schedules and hours are subject to change based on the needs of the department.
Responsibilities
Handle emergency and routine calls
Maintain the daily logs
Dispatch officers as needed monitor multiple computerized alarm and card access systems and appropriately respond to and direct other calls
Responsible for checking out equipment keys and access cards
Monitor and make use of emergency paging systems
Other duties as needed
Qualifications:
Ability to provide exemplary customer service and use excellent communication skills to build rapport over the telephone.
Ability to handle routine and emergency (including medical and psychological) situations with excellent judgment including when multiple situations arise at the same time.
Attention to detail and strong computer competence.
Two (2) years of experience in a public safety or security-related role is preferred.
Familiarity and interest in working with college-age students is required with a strong commitment to the principles of diversity equity and inclusion.
Applicants should possess oral and written communication skills and the ability to work collaboratively and positively with others are essential.
A valid drivers license is required at the time of application.
Training & Onboarding
Temporary dispatchers undergo the same rigorous 160-hour training program as our full-time dispatch officers. This includes 150 hours of dispatch center training and 10 hours of field orientation with campus safety supervisors and officers.
Training Schedule
During the initial 160 hours you will mirror your trainers schedule (8 or 10-hour shifts) across days evenings and nights. Shift-length flexibility can be discussed with the Communications Supervisor.Post-Training
Once training is complete you may be called in at any point as support is needed. Hours are not guaranteed and vary based on department needs which may include planned vacation coverage additional staff for special events and short-notice sick calls. A typical shift is 8 hours long. Temporary dispatchers can discuss shift-length flexibility with the Communications Supervisor.
Rate of Pay: $19.00 per hour.
In addition to the base rate this position is eligible for shift differentials for evening night and weekend hours:
2nd Shift (5 pm 12 am): $1.00/hour
3rd Shift (12 am 7 am): $2.00/hour
Weekend Premium: An additional $0.55/hour is added to all shifts worked between midnight Friday and midnight Sunday.
Employment at Williams is contingent on the verification of background information submitted by the applicant including the completion of a criminal record check and education when applicable. Decisions regarding appointments promotions and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race color sex national origin religion age disability marital status sexual orientation gender identity or expression ancestry or military service.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Beyond meeting fully its legal obligations for non-discrimination Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live learn and thrive. As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at or email at .
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About Company
Get to know Williams Academics ▸ Become a partner in the process of discovery, contributing to knowledge in a supportive environment. Students develop close relationships with their professors, peers and mentors, learning from and with each other through the open exchange of ideas. Ac ... View more
