CRM Solutions Lead (SAP Salesforce Dynamics)
Share
Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Lisle IL (On-site) Full-time
Were looking for a CRM Solutions Lead who thinks beyond tools someone who can design and evolve enterprise CRM systems across platforms.
This role is for a systems thinker with experience in platforms like Salesforce SAP Microsoft Dynamics Oracle CRM or similar and an interest in expanding into SAP Sales Cloud / Service Cloud.
What youll do
- Lead solution design for enterprise CRM implementations (Sales Service Customer Experience)
- Translate business needs into scalable system architecture and data flows
- Define integration approaches (ERP eCommerce data platforms middleware APIs)
- Drive CRM transformation initiatives across multiple systems and stakeholders
- Facilitate workshops with business and technical teams to shape solutions
- Contribute to architecture decisions trade-offs and system design standards
- Guide implementation teams and ensure alignment with long-term architecture
- Mentor team members and help build internal CRM and SAP Cloud capabilities
What were actually looking for
- Experience with enterprise CRM platforms:
- Salesforce (Sales Cloud / Service Cloud)
- SAP (CRM S/4 Sales/Service Cloud)
- Microsoft Dynamics 365
- Oracle CX or similar
- Strong understanding of:
- CRM processes (Sales Service Customer Lifecycle)
- System integrations (APIs middleware data sync)
- Enterprise system design/architecture thinking
- Experience working in:
- consulting
- system implementation
- or complex cross-functional environments
- Ability to lead discussions around:
- solution design
- architecture decisions
- system trade-offs
- Strong stakeholder management and communication skills
Important (read this if youre hesitating)
You do NOT need prior SAP Sales/Service Cloud experience.
If youve worked with Salesforce Dynamics Oracle or other CRM platforms and understand how to design systems well support your transition into SAP.
Nice to have
- Experience leading CRM implementations as:
- Solution Architect
- CRM Lead
- Senior Consultant
- Exposure to:
- ERP integrations (SAP Oracle etc.)
- Customer data platforms/data lakes
- eCommerce / CPQ / Order-to-Cash flows
- Background in CRM transformation or migration projects
Location & setup
- Based in Lisle IL (on-site)
- Occasional travel depending on project needs
Why this role
- Work on high-impact CRM transformation programs
- Grow into a Solution Architect / Architecture Lead role
- Expand into SAP Cloud ecosystem with real project exposure
- Influence how enterprise CRM systems are designed not just implemented
#CRMArchitect #CRMSolutionsLead #SolutionArchitect #SalesforceArchitect #Dynamics365Architect #SAPCRM #SAPSalesCloud #SAPServiceCloud #CRMIntegration #EnterpriseArchitecture #CustomerExperience #CX #ERPIntegration #API #Middleware #DigitalTransformation
Required Experience:
Manager
Key Skills
About Company
Expert SAP Gold certified reseller specializing in SAP S/4HANA Public Cloud ERP and SAP CX Solution implementations & managed services. Call us: +1 630-423-5926
