Sr. Associate, GCO

As an HR Assistant you will play a critical role in managing recruiting activities and building candidate relationships often providing candidates with their first impression of . The HR Assistant team supports most technical divisions including Digital Technologies Web Services and the Infrastructure teams. The ideal person will work effectively with internal and external clients and candidates possess great communication skills have the ability to shift gears at a moments notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities:You key responsibilities will be scheduling interviews and phone screens working directly with technical candidates and hiring managers and in some cases arranging travel for visiting candidates. You will work on updating candidate records in recruiting systems meeting candidates during on-site interviews keeping recruiters informed of candidate issues and providing follow-up correspondence to candidates on recruiting status via phone and email. You will be responsible for tracking recruiting activities and providing candidate status reports to recruiters. You will coordinate scheduling of post-interview debrief meetings and provide debrief materials. You will also collaborate with recruiters to ensure hiring team success by identifying opportunities for improving candidate experience and scheduling efficiency. Finally you will assist in the coordination of other recruiting activities as needed. Requirements:We are looking for someone with strong customer service skills a demonstrated desire to exceed expectations and a team player with a solid work ethic. You must possess excellent written and verbal communications skills - ability to interface with all levels of the organization and with external candidates. The ideal candidate will be a problem solver able to troubleshoot issues independently and drive them to closure with minimal supervision. You will be expected to have great organizational skills and attention to detail be able to juggle and prioritize multiple tasks simultaneously. You must be flexible able to change direction quickly - comfortable in a fast-paced environment and in dealing with ambiguity. The Best candidate will have a solid sense of accountability and acute personal judgment - ability to handle confidential information and escalate issues when appropriate. Previous recruiting coordinator experience or equivalent required. Team player solid work ethic willing to pitch in where needed. Scheduling experience is highly desired. Previous work in reception customer service and/or coordinating is a plus.

Key job responsibilities
Manage candidate communications and scheduling through the recruitment process
Handle candidate inquiries via phone email and chat
Process and track cases in our service management system
Provide accurate information using standard operating procedures and documentation
Support candidates through their onboarding journey
Contribute to process improvements and documentation updates
Maintain accurate records and conduct quality checks


A day in the life
Your day begins with diving into administrative tasks before transitioning to our core focus - delivering exceptional customer service primarily through phone interactions. While youll work independently youre never alone. Our collaborative environment ensures you have seamless access to our experienced back-office team and process specialist when you need guidance.

Youll be part of a dynamic team that leads with open communication and mutual support. Whether youre seeking advice or sharing your own expertise youll find yourself among colleagues who are genuinely interested in helping each other succeed.

- English proficiency (B2/C1 level)
- Additional European language skills are advantageous (German Czech Polish Spanish)
- Preferred combination English & German
- Strong communication skills both written and verbal
- Detail-oriented with good organizational abilities
- Ability to work independently and as part of a team
- Basic problem-solving skills
- Ability to handle confidential information professionally
- Adaptable to changing priorities in a fast-paced environment

- English proficiency (C1/C2 level)
- Additional European language skills are advantageous (German Czech Polish Spanish)
- Preferred combination English & German
- Strong communication skills both written and verbal
- Detail-oriented with good organizational abilities
- Ability to work independently and as part of a team
- Basic problem-solving skills
- Ability to handle confidential information professionally
- Adaptable to changing priorities in a fast-paced environment
- Previous customer service or coordination experience
- Experience with HR systems or recruitment processes
- Experience in a multilingual environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.