Product Manager, Design Operations
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Youll act as the PM for DesignOps services partnering closely with Design Operations Design System and Content Design to strengthen endtoend delivery. This role focuses on internal enablementclarifying workflows optimizing processes and improving how teams plan collaborate and execute. Youll make a meaningful impact on design quality and operational maturity while working in a hybrid environment that values clarity coordination and continuous improvement.
Position Responsibilities:
DesignOps Enablement & Product Design Operating Models
Develop and evolve DesignOps frameworks and services including intake models prioritization structures operating rhythms and dependency management.
Establish scalable workflows that reduce ambiguity and improve delivery predictability across Product Design teams.
Provide structure and coordination to help Product Design teams collaborate effectively with Engineering Product Research Design System and Content Design.
Cross-Domain Partnership
Partner with Design System and Content Design leads to ensure DesignOps workflows align with each teams roadmap governance and contribution approach.
Maintain visibility into cross-domain dependencies risks and capacity constraints facilitating resolution where needed.
Support adoption and enablement by improving how Product Design engages with Design System and Content Design teams.
Rituals Workflow & Delivery Coordination
Facilitate key operating rituals for Product Design delivery teams and DesignOps services.
Track dependencies risks and progress across delivery workstreams escalating and coordinating where required.
Remove blockers or coordinate resolutions with the appropriate partners.
AIEnabled Automation & Operational Efficiency
Identify opportunities to automate manual or repetitive workflows using AIassisted tooling.
Partner with DesignOps and Engineering to evaluate and adopt safe governed AI practices.
Contribute to defining an AIassisted DesignOps roadmap focused on enabling delivery teams.
Required Qualifications:
47 years as a Product Manager Product Owner Program Manager or in a similar internal enablement/operational role.
Experience supporting Product Design delivery teams through workflow planning intake or operational frameworks.
Strong understanding of design workflows terminology and partner dynamics in product organizations.
Experience facilitating Agile/Scrum/Kanban rituals.
Comfort collaborating with engineering and technical stakeholders (no coding required).
Strong communication alignment-building and stakeholder management skills.
Experience navigating large matrixed or regulated environments.
Preferred Qualifications:
Experience supporting Design Design System or Content Design teams
Understanding of design tokens documentation frameworks or system governance.
Familiarity with design tools like Figma and component libraries.
Experience with AI tools or automation workflows.
Background in marketing or brand-heavy organizations.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$92900.00 CAD - $142900.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
IC
Key Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
