Learning Systems Specialist Information Systems

• Forbes names Mesa Public Schools in their list of Best Employers in Arizona for multiple years.
• East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years.

Job Summary:

The Learning Systems Specialist provides technical leadership support and training for the districts core digital learning systemsincluding the Learning Management System (LMS) secure sign-on (SSO) and rostering platforms and third-party digital curriculum resources. This position manages daily operations integrations and enhancements of these systems ensuring that students teachers parents and administrators have seamless access to digital learning resources. The Learning Systems Specialist works within the Information Systems department and collaborates closely with Teaching & Learning Professional Learning and school staff to ensure that data analytics and best practices drive the effective use of digital learning tools across the district.

Key Responsibilities:

LMS Administration

• Oversee day-to-day operations of the districts LMS to ensure system reliability and performance
• Conduct regular data uploads configuration updates and troubleshooting to maintain an accurate and up-to-date system
• Manage LMS upgrades integrations and feature enhancements
• Develop and maintain procedures to ensure data security and systems integrity

Secure Sign-On/Rostering Administration & Third-Party Curriculum Resources

• Oversee the daily operation of Secure Sign-On/Rostering and third-party platforms
• Ensure accurate and timely data syncs between SIS and SSO/Rostering and other third-party platforms
• Coordinate with vendors and district teams to configure new integrations manage user provisioning and maintain security protocols

Data Analytics & Reporting

• Focus on continuous improvement by analyzing data evaluating systems and timelines and providing recommendations to refine procedures and strategies including conducting root cause analysis
• Identify and recommend ways to optimize the use of various systems collaborating with system representatives to explore updates and potential enhancements
• Prepare and present reports to district leadership offering insights on platform adoption engagement and effectiveness

Technical Support & Training

• Serve as the primary technical resource for supported systems
• Create and maintain documentation user guides and online support materials tailored to teachers students parents and administrators where needed
• Develop and deliver professional learning opportunities to ensure all stakeholders can effectively use supported platforms

Collaboration & Stakeholder Engagement

• Maintain strong relationships with supported vendors to ensure timely resolution of support issues and alignment with district needs
• Engage with department leaders school administrators supervisors and staff to coordinate relevant processes gather feedback and participate in collaborative committees and groups
• Works with administration and staff to identify areas for increased efficiency and effectiveness within their scope of responsibility
• Develop and execute both short-term and long-term goals for assigned areas

Systems Integration & Scripting

• Leverage scripting and API tools (e.g. Python Google Apps Script Postman) to automate processes customize functionalities and streamline workflows within administered systems
• Evaluate and recommend additional integrations and single sign-on solutions that enhance the districts digital learning ecosystem

Compliance & Security

• Maintain awareness of data privacy laws security protocols and district policies applying them to the configuration and use of digital learning systems
• Coordinate with internal teams to ensure consistent application of security measures and access controls

Required Qualifications:

• High school diploma or equivalent
• Three years administering learning system platforms

Preferred Qualifications:

• Associates or Bachelors degree in a related field (e.g. Instructional Technology Computer Science Information Systems)
• Three years working in a public school district

Skills & Competencies:

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name served by strength and need and graduates ready for college career and community
• Ability to manage compliance data privacy and security protocols for supported platforms
• Ability to leverage data analytics and usage reporting tools to inform decisions and direction
• Technical proficiency with:
  • Student Information Systems (Synergy preferred)
  • Google Workspace and Microsoft platforms
  • REST APIs and integration tools (e.g. Postman)
• Strong oral and written communication skills including the ability to explain complex technical concepts in non-technical terms
• Excellent customer service skills attention to detail and problem-solving abilities

Work Environment & Physical Requirements:

• Requires patience and the ability to manage potentially stressful situations
• Work is primarily performed in a standard office environment
• Frequent travel to schools across the district
• Occasional extended hours may be required
• Frequent interaction with administrators school office personnel and department leadership
• May be exposed to varying school site conditions including active office classroom and campus environments
• Subject to frequent interruptions changing priorities and shifting deadlines
• Primarily office-based with standard office equipment
• Potential exposure to moderate noise levels typical of office environments
• Ability to sit for extended periods
• Frequent walking standing and light physical activity
• Occasional lifting carrying and transporting (generally up to 25 pounds)
• Requires sufficient vision hearing and speech abilities
• Ability to operate standard office equipment
• Requires the ability to drive to various locations
• Frequent use of hands for typing and handling documents
• Occasional standing walking bending and reaching

Equal Opportunity Employer Statement:

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal state and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex (including gender pregnancy sexual orientation and gender identity) age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information or any other characteristic protected under applicable federal state or local law.

Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.

Required Experience:

IC