Service Engineer

Tainan City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Do you want to be part of a business that genuinely valuesentrepreneurialisminnovationandindividual accountability Wefocus on our customersand are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Job Purpose:

The Service Engineer is responsible for supporting customer equipment related to Particle Measuring Systems including calibration maintenance troubleshooting and on-site service.

This role ensures high customer satisfaction through timely service support accurate documentation and close collaboration with internal teams and key customers such as TSMC.

The position also supports laboratory operations service efficiency improvement.

Main Responsibilities:
Business Management

Perform calibration maintenance and troubleshooting of particle measurement Support on-site service activities including installation repair and preventive maintenance. Assist customers in diagnosing equipment issues and provide timely technical solutions. Maintain strong relationships with key account customers to ensure service quality and satisfaction

Lab management

Support laboratory calibration activities and ensure calibration turnaround time (TAT) targets are achieved. Improve service efficiency for calibration repair and on-site service operations. Coordinate service scheduling and resources based on customer requirements and sales projects.

Documentation & Compliance

Maintain accurate service records calibration reports equipment logs and maintenance documentation. Ensure compliance with company EHS policies and customer site requirements.

Requirements:

Bachelors degree in Electrical Engineering Mechanical Engineering Physics Environmental Engineering Chemistry or related disciplines. Minimum 2 years of experience in instrument service maintenance or calibration. Familiar with Microsoft Office applications (Excel PowerPoint). Basic English proficiency for reading technical documents and basic communication. Self-motivated detail-oriented and capable of solving technical problems independently. Strong teamwork and communication skills. Willingness to travel and support occasional evening or weekend work when required. Possession of a valid drivers license and access to a personal vehicle for business travel.

Preferred Experience

1. Experience with particle counters aerosol instrumentation or semiconductor monitoring equipment.

2. Experience supporting semiconductor customers (e.g. TSMC) is a plus.

Required Experience: