Product Owner Salesforce Loyalty Management
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
Youll be joining CIBCs ECRM Enablement team responsible for delivering enhancements to optimize frontline productivity and growth aligned to CIBCs enterprise architecture roadmap. As a Product Owner Salesforce Loyalty Managementyoullleadsmall andmediumend-to-end project implementation and act as a subject matter. Youll ideate and collaborate with a diverse team to create and build flexible innovative solutions that deliver a best-in-class client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 2-3 days per week on-site while other days will be remote.
How youll succeed
Own the Product Backlog Create and maintain aprioritizedbacklog for the Loyalty platform ensuring alignment with business objectives and customer needs.
Translate Strategy into Delivery Convert high-levelrequirementsand business objectivesinto clear user stories with well-defined acceptance criteria.
Drive Agile Execution Lead sprint planning backlog refinement and other agile ceremonies to ensure smooth delivery.
Collaborate Across Teams Work closely with Marketing Technology Data and Customer Experience teams to deliver Salesforce capabilities such as Journey Builder flows Automation Studio processes and audience segmentation.
Stakeholder Engagement Keep stakeholders informed and engaged throughout the delivery lifecycle managing competing priorities effectively.
Monitor and Communicate Progress Report on pod progress risks and dependencies in a clear structured way.
Mentor and Lead Support end-to-end project implementation as a subject matter expert and foster a collaborative high-performing team culture.
Who you are
You put our clients first.You engage withthe purposeof findingthe right solutions. You go the extramile becauseit isthe right thing to do.
Youre digitally savvy.You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. Its an asset if you have experience with Agile methodologies and Application and/or Architecture Development.
Your influence makes an impact.You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You act like an owner.You thrive when youre empowered to take the lead go above and beyond and deliver results.
You look beyond the moment.You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 27th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Create User Stories Cross-Functional Collaboration Product Backlog Management Salesforce Platform Salesforce Solutions Stakeholder Management
