Mexico Account Representative
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what were building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment.
What Youll Do
- Obtain pickup and delivery appointments from the shippers and consignees within your customers network and maintain accurate data entry with building loads for our customer account(s)
- Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups deliveries and while obtaining accurate tracking updates
- Effectively manage accessorials by working closely with carrier partners to submit to our customers in a timely manner
- Monitor customer awards and have proactive conversations with sales and customer if we are seeing volumes different from what we were awarded
- Ensure account is operating at a healthy profitability level and take action to improve or correct where necessary
- Work with carrier counterparts to identify lanes that are consistent within your customers network to secure committed capacity
- Strategically problem-solve with the ability to execute proper urgency or escalations in unexpected or complicated situations that occur to meet the customers needs
- Understand your customers KPIs and what standards we are held to in order to review account(s) performance to identify trends and present ideas for continuous improvement and cost savings
- Understand the Food and Drug Administration (FDA) process for those customers that will be required throughout the border operation
- Understand the SAGARPA process for those customers that will be required throughout the border operation
- Effectively manage transloads and track efficiency within this shipping mode that could help improve coverage capacity and maximize profitability
- Proactively identify areas of opportunity within your customers operation and strategically implement solutions
Developing Tasks
- Continuously work on developing the Broker Mindset by focusing on delivering operational excellence increasing profitability providing exceptional customer service and identifying creative solutions for obtaining more volume to grow Arrives footprint with the customer
- Continue to develop an understanding of the market different cycles and how the impacts affect pricing strategy and spot quoting
Qualifications
- Bachelors degree in a relevant field of study preferred.
- At least 2 years of experience in a 3PL or supply chain environment.
- Ability to work in a fast-paced high-pressure environment while multitasking
- Work collaboratively and cross-functionally with exceptional communication and interpersonal skills both verbal and written.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities team events happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin TX we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar Brokers Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area we offer relocation packages.
Your Arrive Experience
When we say award-winning culture we mean it. Weve been recognized as a top workplace by Inc. Fast Company Fortune and earned Top Workplaces and Great Place to Work to name a few. We intend on topping many more of those lists in the years to come but were not in it for the trophies. Were committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrives walls including Women in Logistics Emerging Professionals Prisms Black Logistics Group Salute and Unidos.
Notice:
To ensure a safe and transparent interview process we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer please contact emailprotected for verification.
Required Experience:
Unclear Seniority
Key Skills
About Company
Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.
