Specialist Academic Records & Registration University Registrar UTK
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
The Office of University Registrar at the University of Tennessee Knoxville (UTK) invites applications and nominations for our Specialist for Academic Records and Registration position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education fostering a diverse and inclusive academic environment and improving the recruitment and graduation of our students.The University of Tennessee Knoxville has been ranked by Forbes as one of Americas best large employers as recognized on the 2025 list.
The minimum starting salary for this position is$36841. Final compensation will be determined based on the candidates qualifications and experience.
Responsibilities
This is an on-campus position with some hybrid/remote work schedule flexibility.
The Specialist for Academic Records and Registration serves as a key front-line representative for the Office of the University Registrar (OUR) providing essential customer service and support to students alumni faculty staff and parents. This position is responsible for handling daily processes related to academic records course registration transcript request processing and document management. Key duties include generating and verifying enrollment and degree letters processing transcript requests reviewing repeat courses for compliance with institutional policies maintaining student records and updating the student information systems. The role requires strong multitasking problem-solving skills and attention to detail along with a collaborative team approach. Cross training and adaptability are critical for success in managing the dynamic needs of the office and ensuring high-quality service to a diverse range of stakeholders.
Qualifications
Required Education and Experience:
High school diploma or GED
Minimum of 1 year experience in customer service or administrative support role
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Required Knowledge Skills and Abilities:
Superior customer service and time management skills and the ability to handle multiple tasks; computer skills including but not limited to Microsoft Word Excel Teams and Outlook
Strong communication skills including listening speaking and writing
Problem solving and organizational skills and with strong attention to detail
Ability to be dependable punctual and a team player
Ability to learn and adapt to new software and processes
Preferred Education and Experience:
Associates degree or higher
1 year of professional experience in higher education
1 year experience with computer information systems particularly database-driven software solutions or equivalent combination
2 years of experience in customer service or administrative support role
Preferred Knowledge Skills and Abilities:
Knowledge of higher education
Benefits:
University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:
Flexible work arrangements offering a hybrid schedule to most team members
Educationbenefitsfor employees and their dependents at UT System campuses
Retirementand deferred compensation plans including 401(k) 403(b) etc.
Comprehensive medical dental and visioninsuranceplans
Employeediscountsto attractions services and goods
The Division
The University of Tennessee Knoxvilleis the state of Tennessees flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers serving our state and nation is key to our mission. UT enrolls over 35000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellors Cabinet and theirPrinciples for Engagement the University of Tennessee Knoxville builds and supports an inclusive community that provides opportunities to lead serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.
The Knoxville Community:Nestled in the foothills of the Great Smoky Mountains Knoxville has a metropolitan statistical area population of more than 850000 people. We enjoy a dynamic culture that includes numerous theaters and museums a vibrant and diverse music scene including a symphony orchestra and an opera company world-class restaurants numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River the Knoxville area boasts wonderful year-round water activities including boating fishing and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville Nashville Atlanta and the Great Smoky Mountains and a days drive to Memphis Chicago and Washington D.C.
For full consideration applicants should submit a cover letter detailing relevant experience along with a resume and the name e-mail address and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.
Required Experience:
IC
Key Skills
About Company
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for ... View more
