Executive Administrative Assistant-Bilingual

Part-time employees may work a maximum of 1019 hours peryear. Hours worked will depend upon the needs of the hiringauthority. The Executive Administrative Assistant -Bilingual will work anaverage of 19 hours per week.

The City of Milwaukee is proud to employ a diverse workforce that is committedto providing exemplary service to the Citys residents. If you have a passionfor being a part of an inclusive team of public servants please consider thefollowing opportunity.

The Executive Administrative Assistant-Bilingual provides part-timeand in-personstaff assistance to the members of the Common Council representing the City ofMilwaukee.

Specific job duties are assigned at the discretion of eachCouncil member and may include any of the following:

Constituent Relations

• Answer written and phone inquiries complaints and requests.
• Meet with individual constituents.
• Process and follow-up on service requests or complaints.
• Act as aldermanic liaison with City departments community groups and agencies or other levels of government.
• Represent Council members in planning for and securing district services.
• Use established tracking systems for logging constituent calls.
• Keep Council members informed of constituent communications.

City Governance

• Review all committee agendas and brief Council members on items pertaining specifically to their district or to policy issues as pursued by individual Council members.

Community and Neighborhood Relations

• Represent Council members at various civic and governmental functions including community and neighborhood meetings.
• Plan schedule and occasionally host town hall community and neighborhood meetings in the aldermanic district.

Research and Policy Analysis

• Research current issues that impact the aldermanic district.
• Make recommendations to address current issues and problems.

Spanish/English Interpretation

• Provide Spanish-English interpretation.
• Provide bilingual customer service to the public during in-person and telephone interactions.
• Translate short statements and documents to create Spanish language versions.

We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.

The Executive AdministrativeAssistant-Bilingual works a part-time flexible and consistent scheduleaveraging 19 hours per week. The incumbent reports in-person to the Office ofthe City Clerk in Milwaukees City Hall. Business hours are Monday-Friday 8:45 a.m. 4:45 p.m.

1. Two years year of office support experience coordinating and working on a variety of assignments related to the essential functions such as serving customers using computers to enter data and prepare documents and organizing files.
2. Bilingual in Spanish and English including the ability to provide both translation and interpretation.
3. Eighteen years of age at the time of application period close Friday April 17 2025.
4. Ability to travel independently throughout Milwaukee by public transportation walking bicycling or driving. Click here to view a map of the Aldermanic Districts:MAP

Equivalent combinations of education and experience may alsobe considered.

NOTICE: Please do not include your academictranscripts with your application email message. The hiring department willverify candidates education as part of the background screening process priorto extending any job offers.

Technical

• Knowledge of office administration best practices.
• Ability to work effectively with departmental administrative staff.
• Ability to read and understand job-related written materials including statutes regulations ordinances and policies.
• Ability to learn legislative research techniques.
• Ability to learn and use standard computer software and programs such as word processing spreadsheet and database; ability to perform effective Internet searches.
• Ability to maintain an organized office filing system.
• Ability to coordinate and attend town hall community and neighborhood meetings.

Customer Service and Interpersonal

• Written communication skills including the ability to prepare clear well-crafted correspondence and other documents.
• Ability to establish and maintain effective relationships with elected officials departmental personnel and outside agencies.
• Customer service skills to serve the public with patience empathy and diplomacy.
• Ability to work cooperatively effectively and fairly with people whose backgrounds may differ from ones own.

Critical Thinking and Professionalism

• Ability to work well under pressure and tight time constraints to manage multiple assignments concurrently.
• Ability to work independently as well as in a team environment.
• Ability to think critically and analytically to solve problems.
• Decision-making skills and sound judgment.
• Professionalism honesty and integrity as well as the ability to maintain confidentiality.

Bilingual Communication

• Ability to communicate effectively verbally with customers in both English and Spanish.
• Ability to read understand and process work-related documents such as bills correspondence forms and reports in both English and Spanish.
• Written communication skills in both English and Spanish including the ability to accurately record information and prepare correspondence.
• Ability to understand and follow instructions in English and Spanish both written and verbal.

The current starting rate (Pay Range 2DN) is$24.73perhour and the resident incentive starting rate for City of Milwaukee residentsis$25.72per hour.

Any employee who holds a position designated as bilingual inthe Positions Ordinance shall be paid an additional $2.00 per hour.

Part-time appointees are not eligible for benefits.

THE SELECTION PROCESSwill be job related and willconsist of one or more of the following: an evaluation of education experienceand/or responses to supplemental questions; a written or performance test astructured interview or other assessment methods. The Department of EmployeeRelations reserves the right to call only the most qualified candidates tostructured interviews and performance examinations. Structured interviews mayinclude written exercises. Selection process component weights will bedetermined by further analysis of the job.

INITIAL FILING DATE- The selection process will be held as soon aspractical after the deadline listed above. Receipt of applications may bediscontinued at any time after this date without prior notice. Howeverrecruitment may continue until the Citys needs are met. Qualifiedapplicants will be notified of the date time and place of the selectionprocess components. Unless otherwise required by law the City of Milwaukeewill not provide alternative selection process dates or times. The applicant isresponsible for attending all phases of the job selection process at the timeand place designated by the City of Milwaukee.

NOTE: Candidates for the Executive Administrative Assistant-Bilingual positionwill be required to participate in an assessment of their communication skillsrelated to interpreting and translating English and Spanish.

• APPLICATIONSand further information may be accessed by visiting you would like assistance completing an application please contact the Department of Employee Relations at or
• The Department of Employee Relations is located at City Hall 200 E. Wells St. Room 706 Milwaukee WI 53202

EEO 103

The City of Milwaukee values and encourages diversity and isan equal opportunity employer.