Senior Product Manager Cloudflare One Appliance

Locations:Austin New York San Francisco London Lisbon

About the role

As the PM for Cloudflare One Appliance you will own the vision and execution for Cloudflare One Appliance a lightweight managed hardware and virtual appliance that serves as the primary on-ramp for customers connecting any physical and cloud environments. Cloudflare One Appliance bridges the gap between a customers physical network and Cloudflares security and networking stack providing automated connectivity for any IP traffic.

This role is for a PM who sees the current moment in AI as an opportunity to rethink the way you work and the way your products work. You wont just be owning a roadmap youll be pioneering the use of AI to automate traffic steering and collapse complex configurations into seamless automated workflows. Its time to build a better solution and reinvent the market. Youll do this by:

• Rethinking the customer journey from end-to-end: from how our customers receive their hardware through day-to-day operations you will identify where automation and AI can eliminate entire categories of toil not just speed up existing steps
• Build AI-assisted products: move beyond using AI for insights towards autonomous and self-healing systems
• Champion Cloudflare products internally and externally: improve our products by knowing them inside and out and help our customers understand why they are great

Key responsibilities

• Own the Appliance roadmap: Define priorities make tradeoffs and maintain a clear view of what were building and why.
• Own the Appliance vendor relationship: Work with our Lifecycle Service Provider (LSP) and GTM teams to ensure a seamless buying experience for sales patterns and customers.
• Define and track success metrics: Establish measurable outcomes for our product and the outcomes our customers are driving towards.
• Write PRDs and specs: Author clear product documentation that frames the problem success criteria and constraintswhile leaving room for engineering to determine the best approach.
• Partner with engineering leadership: Collaborate on quarterly planning staffing allocation and cross-team dependencies.
• Communicate across the org: Keep stakeholders informed on progress decisions and upcoming changes. Evangelize new features and drive adoption.

Key competencies

• Problem-first thinking: You understand problems deeply before jumping to solutions. You bring the team along on the journeysharing context inviting input and building shared understanding before arriving at a solution.
• Outcomes orientation: You define success in terms of measurable impact not activities or deliverables. You ask How will we know it worked before building.
• AI fluency: You actively use AI tools in your own work and stay current on how AI is changing software development. You can separate signal from hype and focus on what actually improves developer outcomes.
• Cross-functional partnership: You collaborate effectively with engineering design and other product teams. You work well asynchronously and respect peoples time.
• Data-informed decision making: You use data to inform product decisions and measure impactbut you know when data is insufficient and judgment is required.
• Technical credibility: You can hold your own in conversations with engineers about architecture tradeoffs and implementation approaches.
• Clear communication: You write and speak with precision. You prefer outcomes over activities and direct feedback over hedging.

Experience

• Experience in enterprise networking SD-WAN SASE or infrastructure products.
• Theoretical and practical knowledge of how the Internet works at layers 1 through 7.
• Specific expertise in IPsec GRE SD-WAN and routing protocols (BGP OSPF) is a big plus.
• Familiarity with cloud networking environments (AWS Azure GCP OCI) and cloud on-ramp architectures.
• Experience with cloud-managed hardware products.

Compensation

Compensation may be adjusted depending on work location.

• For Bay Area & New York based hires: Estimated annual salary of $220000 base

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.