Mex Field Service Engineer (Mexico City)
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
Provide comprehensive support for all G&W products installed for national customers adhering to the guidelines established by the sales process. Location: Based in Mexico City
- Provide high-quality service and customer support during field visits.
- Manage all on-site installation repair maintenance and testing tasks.
- Diagnose technical errors or problems and determine effective solutions.
- Produce timely detailed service reports and document processes in systems such as SFDC or JDE.
- workflow to schedules and cooperate with the production team to share information across the organization.
- Prepare quotes for requested services and spare parts.
- Conduct technical training sessions for the team and in classroom settings.
- Comprehend customer requirements to make appropriate recommendations and build positive long-term relationships.
- Operate tools and machines safely following all company field procedures and protocols.
- Participate in Occupational Safety and Health (OSH) campaigns water/energy conservation initiatives and ensure proper waste segregation by area.
Requirements
Education: Bachelors degree in Electrical Electromechanical Industrial or related Engineering.
- Proven experience working with low and medium voltage electrical equipment (high voltage experience is a plus).
- Experience: * Minimum of 2 years in a similar position.
- Languages: Advanced English proficiency.
- Proficiency in Microsoft Office and ERP systems (Oracle preferred).
- General knowledge of Management Systems: ISO and 45001.
- Strong negotiation skills.
Required Experience:
IC
Key Skills
About Company
Global leader in power grid solutions, advanced switchgear, reclosers, automation & distribution products. Engineering intelligent power for utilities & industry.
