Laboratory Informatics Analyst

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

The role:

The Laboratory Informatics Analyst supports the delivery configuration validation and continuous improvement of the Laboratory Information Management Systems (LIMS) and related laboratory digital solutions. This role assists in all phases of system implementation from requirements gathering through workshop attendance process mapping to master data setup verification and validation as well as user support and post-go live addition the role will act as the LIMS Champion and first-line support contact for laboratory users ensuring smooth system adoption troubleshooting day-to-day issues and driving user engagement across laboratory functions.

Responsibilities:

LIMS Implementation Support

• Support integration of laboratory instruments with the LIMS (e.g. Balances/pH meters)

• Assist in testing instrument data capture and automated results transfer.
• Collaborate with IT and vendor to troubleshoot integration issues.
• Participate in system interface validation and verification activities.
• Support configuration testing and documentation.
• Participate in defect tracking and issue resolution.
• Support the delivery and deployment of the new LIMS into operational laboratory environments
• Contribute to phased implementation activities including phase 2 expansion into additional laboratory functions.
• Participate in requirement gathering workshops to understand laboratory processes and translate them into system requirements

Master Data Build & Governance

• Support the build and maintenance of laboratory master data including test methods/specifications/sample. types/stability protocols/instrument records/reagents & consumables.
• Ensure standardisation naming conventions and metadata consistency.
• Ensure data accuracy integrity and alignment with approved laboratory procedures.
• Map and reconcile master data from legacy systems.
• Validate and verify master data entered into LIMS.
• Assist in establishing master data governance processes.

User Support & Training

• Act as the primary LIMS champion within the laboratory environment.
• Serve as a first-line hands-on support for laboratory users.
• Support in the development of training materials / Work Instructions / User Guides / SOP updates.
• Deliver system training to new laboratory users.
• Provide real-time troubleshooting and issue resolution for system-related queries.
• Provide post-go-live support to end users.
• Log categorise and escalate technical issues where required.
• Support communication plans.

Reporting & Continuous Improvement

• Develop dashboards and KPI reports within LIMS or associated reporting tools.
• Generate summaries of laboratory performance data.
• Support continuous improvement initiatives post-implementation.
• Identify opportunities for automation and further digitalisation.

Authority (if applicable):

Permitted to review and approve documentation within their defined responsibilities provided they have the appropriate skill set competency and training.

Skills & Experience:

• Experience working in a laboratory or scientific environment (Preferably Medical Devices or Pharma).
• Knowledge of relevant regulations (GxP ISO 13485 FDA 21 CFR Part 11).
• Understanding of laboratory processes testing workflows and sample management.
• Ability to interpret laboratory test methods and specifications.
• Basic knowledge of LIMS or other laboratory systems (LabVantage LES/ELN desirable).
• Strong data handling and documentation skills.
• Basic understanding of system validation lifecycle (preferred).
• Strong attention to detail and data accuracy.
• Strong analytical skills with a dynamic mindset and proactive approach to problem-solving
• Collaborative team player.

Qualifications/Education:

• Bachelors degree or equivalent in a scientific or engineering discipline (e.g. chemistry Biology Computer Science or related field).
• At least 3 years of relevant experience in life sciences or laboratory informatics IT or a related field.
• Microsoft Office skills are essential.

Ready to join us

At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

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