Agent Support Specialist

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

Key Responsibilities

- Provide direct support to agents regarding contracting certifications and onboarding processes.

- Assist agents with system navigation quoting tools enrollment platforms and compliance requirements.

- Serve as a central point of contact between agents and Brock Partners corporate operations.

- Resolve agent questions related to commissions carrier processes and platform access.

- Coordinate communication updates and resource distribution to agents.

- Maintain accurate records of agent contracting performance certifications and compliance documentation.

- Support leadership with reporting special projects and operational improvements.

- Assist with training coordination webinars and agent resource development.

Qualifications

- Associates or Bachelors degree in Business Management or related field preferred (or equivalent experience).

- Insurance or agent support experience preferred (Medicare experience a plus).

- Strong communication organization and problemsolving abilities.

- Proficiency with Microsoft Office Suite and CRM systems.

- Ability to manage multiple tasks while maintaining accuracy and professionalism.

About Brock Partners

Brock Partners supports independent agents with tools training and resources to grow their business in the Medicare and health insurance markets. The company values integrity innovation and agent-focused service providing a strong foundation for agents to succeed across the country.

What AmeriLife Offers

A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.