Reservations Supervisor
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Lead and support the reservations team in delivering prompt accurate and friendly service.
- Manage individual group and corporate bookings across our systems.
- Ensure all guest details billing instructions and room allocations are correct.
- Assist in forecasting reporting and maintaining rate integrity.
- Work closely across all teams to maximise occupancy and upsell opportunities.
- Handle guest queries professionally and resolve issues promptly.
- Train new team members and maintain consistent standards across the department
- Has previous hotel reservations or front-office experience (supervisory experience desirable).
- Possesses excellent communication and organisational skills.
- Thrives in a fast-paced environment with high attention to detail.
- Is confident using hotel PMS/CRS systems (Guestline experience is an advantage).
- Enjoys leading teams and contributing to a positive workplace culture.
- Is committed to delivering outstanding guest service.
Bespoke Benefits Whats in it for you
At Bespoke Hotels our people are our biggest asset. We focus on engagement and individual development working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy motivated and engaged team; so this is at the heart of our culture and of our Be-Attitude values.
We are proud to provide equal opportunities for our team members encouraging inclusive and creative culture providing long-term careers supporting community and assisting in environmental matters.
At Bespoke we ensure meaningful relationships with our colleagues guests and third-party suppliers positively celebrating diversity and inclusion within our teams encouraging collaboration and creativity.
We offer competitive salaries incentives ample scope for personal development and discounted hotel stays for you your family and friends.
Required Experience:
Manager
Key Skills
About Company
About Us Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, w ... View more
