Product Owner Digital Service & Renew
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Product Owner - Digital Service & Renew
Job No: 679069
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Permanent Full Time
Insurance
Pay Band 5
Product Owner Digital Service & Renew
- Permanent Opportunity
- Sydney Melbourne or Brisbane Location
- Payband 5 role
Are you passionate about creating worldclass digital service experiences Join our Digital Insurer Program and play a pivotal role in reimagining how customers interact with our insurance products and services.
As a Product Owner Digital Service & Renew youll be accountable for the design and delivery of endtoend digital service experiences across multiple brands and products. Working within a highperforming delivery squad youll help shape the future of customer service through modern agile and customercentric digital solutions.
About the Role
Digital Insurer (DI) is a largescale business transformation program focused on delivering modular cloudbased policy administration and seamless digital experiences. Within the Service & Renew team you will:
- Support the delivery of worldleading digital service experiences that enable new customer propositions and features over time in line with CAPDAN principles
- Lead the planning and delivery of digital initiatives as a core member of a delivery squad including backlog prioritisation and business approvals
- Act as the Subject Matter Expert (SME) for digital service providing clear direction and resolving complex questions to ensure ontime onbudget delivery
- Partner closely with BAU teams technology operations and program stakeholders to align strategies and build shared ownership of outcomes
- Champion new ways of working product thinking and digital agility to support future operating models
What Youll Bring
- Tertiary qualification in Business Commerce Information Systems or a related discipline (mandatory)
- Financial Services industry experience (desirable)
- 3 years experience in the digital domain including Design/UX conversion and digital best practice
- 3 years experience in customer experience management
- 2 years experience delivering projects or initiatives
Personal Qualities
- Strong passion for digital and customer experience
- Calm patient and confident when working with diverse stakeholders
- Highly structured logical and detailoriented
- Able to simplify complex technical concepts for a broad audience
- Excellent written and verbal communication skills
- Selforganised disciplined and outcomesfocused
- Collaborative team player with a solutionoriented mindset
- Naturally curious innovative and creative
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
Dont see a job for you
Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.
Sign Up Today
