Membership Director
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Job Location:
Brown Deer, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Membership Director FULL-TIME
Directs all marketing of membership sales and follows through with actual sales and sales approval processes. Ensures accuracy of file systems and accounting procedures and coordinates new member introduction into the Club.
Essential Duties:
- Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.
- Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
- Develops and ensures proper maintenance of an accurate contact management system including call records database and activity management.
- Maintains membership records on all members.
- Prepares monthly membership reports for facility manager and owners.
- Assists in coordination of all club events to include invitations mailings and other publicity.
- Maintains and develop strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction.
- Effectively communicates with management staff and associates to increase knowledge of membership goals membership satisfaction membership retention and membership activities.
- Networks with community partners including but not limited to: Chamber of Commerce realtors local tourism councils local corporate executives business leaders and media contacts.
- Prepares monthly newsletter for members from input given by each department.
- Acts as main point of contact for all managers board members and committee chairs in creating all event/meeting marketing onsite collateral.
- Acts as primary owner for all member website duties and social media
- Manage messaging videos design and communication within company brand standards.
- Capturing of photo and video of key member events and activities throughout the year.
- Regular and reliable attendance.
Education/Experience:
- Associates degree (AA) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience.
- Ability to build broadcast emails create video content and update website content using content management system
- Commercial awareness of and ability to learn the industry
- Ability to work under pressure and meet tight deadlines
- Excellent analytical and numerical skills
- Able to work independently; focus on attention to detail and follow Club & TROON style guidelines
- Organized customer-focused reliable and creative
- Possess excellent writing proofreading and interpersonal and verbal communication skills
- Proactive and coachable in all aspects of the position
Physical Demands:
Frequently sits talks hears; uses hands. Regularly walks and stands. Occasionally reaches with hands and arms stoops kneels crawls and crouches. Occasionally lifts up to 25 pounds.
Environment/Noise:
Noise level is moderate. Regularly exposed to outside weather conditions.
Certificates/Licenses:
Valid Drivers License
Specific Job Knowledge Skills and Abilities Preferences:
- Ability to read and speak English in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers the manuals for the equipment the associates use are in English).
- Knowledge of Microsoft Office applications Canva ForeTees and Adobe Suites.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Required Experience:
Director
Key Skills
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
