HR ManagerTalent Management

About Charles River Associates

Charles River Associates is a leading global consulting firm that provides economic financial and business management expertise to major law firms corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings and guides corporations through critical business strategy and performance-related issues. Since 1965 clients have engaged CRA for its combination of industry experience and rigorous fact-based analysis that provide clients with clear implementable solutions to complex business concerns.

Position Overview

The Human Capital team comprises about 25 professionals committed to attracting developing and retaining excellent colleagues across the firm. Our culture embraces a growth mindset: inspiring excellence and bringing expertise and innovation to the role every day. The Global Talent Management and Development team is central to CRAs success by creating an employee-centred work experience. This position will be located in London and will report to a Human Capital Director.

As a key member of our Global Talent Team the Human Capital Manager plays a pivotal role as a trusted adviser to senior leaders delivering proactive highquality HR support across the full employee lifecycle. Blendinghands-onemployee relationsexpertisewith strategic talent and performance initiatives this role helps drive ahigh-performanceculture in afast-paced professional services environment. The role requires comfort operating at both strategic and operational levels - shaping forward-looking people initiatives while remaining closely involved in day-to-day execution. Working closely with HR colleagues inEuropeanandUS offices the role spans employee relations HR operations performance management (including the annual review cycle) and forward-looking talent initiatives. You would have aglobal remitalongsideresponsibility as thego-toHR contact for our European offices.You must have excellent communications attention to detail analytical and problem resolution skills and an ability to build relationships at all levels of the organization as well as an employee-centered mindset. As importantly you must be able to navigate difficult and sensitive circumstances with tact sensitivity and excellent judgement. Typical responsibilities of the Human Capital Manager include:

• Serve as a trusted pragmatic and commercially-focused adviser to managers and leaders building strong relationships across client groups to understand business needs and deliver tailored HR solutions;
• Lead complex employee relations matters globally including performance restructures and formal investigations ensuring compliance with employment law regulations while delivering practical commercial outcomes;
• Coach and support managers on performance related matters including difficult conversations and decision making;
• Project manage the firmwide annual performance review cycle supporting managers with talent discussions and outcomes;
• Oversee global HR transactional processes including employee transitions contractual changes and offboarding ensuring a high-quality consistent employee experience;
• Partner with the HRIS team to develop maintain and enhance regular and ad hoc management reporting (e.g. attrition exit insights performance and advancement metrics feedback tool usage);
• Apply a continuousimprovement mindset to processes to enhance efficiency and operational effectiveness;
• In partnership with the L&D Manager drive a strong feedback culture across the firm through effective communications technology enablement and coaching and training for managers;
• Maintain a strong external perspective on HR best practices through ongoing professional development networking and market awareness;
• Maintain and update HR policies to ensure alignment with employment law and best practice;
• Provide strong leadership and oversight of HR initiatives by effectively project-managing multiple often concurrent priorities guiding and developing the HR team and driving steady progress against soft or evolving deadlines (designing and rolling out global manager training for example).

Desired Qualifications

• BA/BS degree masters degree preferred;
• Minimum 5-8 years relevant work experience in a professional services firm employee relations and talent development experience expected;
• Advanced knowledge of Excel (v-lookups pivot tables) preferred; Intermediate skills in Outlook PowerPoint and Word;
• Experience working with an HRIS (Workday) desirable;
• Demonstrated track record of productivity able to advance tasks with diplomacy and tact and a willingness to take ownership of work;
• Strong interpersonal communication that promotes relationship-building across stakeholders;
• Strong problem-solving skills able to find creative solutions without getting flustered and willing to dig for an answer;
• Exceptional attention to detail focused ability to prioritise and manage multiple tasks with tight turnarounds across multiple time zones;
• Good judgement aware of confidentiality expectations and discreet with sensitive information.

To Apply

To be considered for this position please submit:

• CV/Resume please include current address personal email and telephone number;
• Cover letter please describe your interest in CRA and how this role matches your goals.

Career Growth and Benefits

• CRAs robust skills development programs including a commitment to offering training annually through formal and informal programs encouraging you to thrive as an individual and team member. Training includes technical training presentation skills internal seminars and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
• We offer a comprehensive total rewards program including a superior benefits package wellness programming to support physical mental emotional and financial well-being and in-house immigration support for foreign nationals and international business travelers.

Work Location Flexibility

CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth mentorship and inclusivity. At the same time we recognize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 days a week on average working in the office (which may include traveling to another CRA office) with specific days determined in coordination with your practice or team.

Our Commitment to Diversity

Charles River Associates is an equal opportunity employer (Equality Act 2010). As part of our focus on equity and inclusion we work to ensure a fair and consistent hiring process. We celebrate diversity and we are committed to an inclusive work environment.

CRA offers a comprehensive benefits package subject to eligibility requirements which may include: medical dental and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation sick leave holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.