The AI Transformation Manager leads the strategic adoption and implementation of artificial intelligence across the organization to drive business value operational efficiency and innovation. This role bridges business strategy technology and change management by identifying high-impact AI opportunities guiding cross-functional implementation and ensuring responsible and scalable deployment of AI solutions. The AI Transformation Manager partners with business leaders data teams and technology stakeholders to embed AI capabilities into core processes and enable a culture of data-driven decision-making
Key Responsibilities
- AI Strategy & Roadmap
- Identify and prioritize AI use cases aligned with strategy and measurable business outcomes
- Develop and maintain an AI transformation roadmap across business units
- Evaluate emerging AI technologies and trends to inform strategic initiatives
- Program Leadership
- Lead end-to-end delivery of AI initiatives from concept to deployment
- Coordinate cross-functional teams including data engineering IT and business stakeholders
- Partner with data governance to establish frameworks for AI initiatives including ethical AI and risk management
- Business Integration
- Translate business problems into AI-enabled solutions
- Partner with business initiative leads to re-design processes that incorporate AI capabilities
- Ensure AI solutions deliver measurable ROI and operational improvements
- Change Management & Adoption
- Assist in driving organizational change to support AI adoption
- Develop communication training and enablement strategies to build AI literacy
- Promote responsible and effective use of AI tools across the organization
- Performance Measurement
- Define KPIs and success metrics for AI initiatives
- Monitor performance and continuously optimize AI-driven processes
- Report progress impact and insights to executive leadership
- Governance & Responsible AI
- Ensure AI initiatives comply with regulatory ethical and organizational standards
- Collaborate with legal compliance and security teams on AI risk management
- Establish frameworks for model governance transparency and data stewardship
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills required.
Qualifications :
Education & Experience
- Bachelors or Masters Degree in Data Science Computer Science Engineering Business or related field
- 7 years of experience in technology data analytics digital transformation or consulting roles
- 3 years leading data AI machine learning or advanced analytics initiatives
- Demonstrated experience managing cross-functional transformation or technology implementation programs
- Experience working with data science engineering and business teams to deploy AI solutions
Skills & Competencies
- Structured Problem Solving & Analytics Skills
- Ability to navigate ambiguous problem contexts and identify relevant solutions through a structured process
- Ability to identify high-value opportunities for AI-driven innovation
- Comfortable working in ambiguous and rapidly evolving technology environments
- Technical Understanding
- Working knowledge of AI/ML concepts generative AI data platforms and analytics tools
- Understanding of model lifecycle management and data governance
- Familiarity with AI platforms and cloud ecosystems
- Strategic & Business Skills
- Strong strategic thinking and business acumen
- Ability to translate business challenges into AI opportunities
- Experience developing transformation roadmaps and business cases
- Stakeholder Management & Communication
- Excellent communication and storytelling skills
- Ability to influence senior stakeholders and drive alignment
- Experience building AI literacy and adoption within non-technical teams
- Program Leadership & Collaboration
- Proven experience to work effectively in a fast-paced dynamic environment managing multiple priorities and deadlines simultaneously
- Experience leading cross-functional teams and complex initiatives
Preferred Qualifications
- Telecom experience
- Understands wireline telco financials and drivers
- Familiar with telco operations and associated KPIs
- Understanding of US fiber market
Physical Demands & Work Conditions
- Primarily office-based work performed indoors from a home or company office while operating a computer and other office productivity machinery such as copy machine and printer
- Occasional travel is required
- Occasional weekends in support of program launches
#LI-RW1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices:
Remote Work :
Yes
Employment Type :
Full-time
The AI Transformation Manager leads the strategic adoption and implementation of artificial intelligence across the organization to drive business value operational efficiency and innovation. This role bridges business strategy technology and change management by identifying high-impact AI opportuni...
The AI Transformation Manager leads the strategic adoption and implementation of artificial intelligence across the organization to drive business value operational efficiency and innovation. This role bridges business strategy technology and change management by identifying high-impact AI opportunities guiding cross-functional implementation and ensuring responsible and scalable deployment of AI solutions. The AI Transformation Manager partners with business leaders data teams and technology stakeholders to embed AI capabilities into core processes and enable a culture of data-driven decision-making
Key Responsibilities
- AI Strategy & Roadmap
- Identify and prioritize AI use cases aligned with strategy and measurable business outcomes
- Develop and maintain an AI transformation roadmap across business units
- Evaluate emerging AI technologies and trends to inform strategic initiatives
- Program Leadership
- Lead end-to-end delivery of AI initiatives from concept to deployment
- Coordinate cross-functional teams including data engineering IT and business stakeholders
- Partner with data governance to establish frameworks for AI initiatives including ethical AI and risk management
- Business Integration
- Translate business problems into AI-enabled solutions
- Partner with business initiative leads to re-design processes that incorporate AI capabilities
- Ensure AI solutions deliver measurable ROI and operational improvements
- Change Management & Adoption
- Assist in driving organizational change to support AI adoption
- Develop communication training and enablement strategies to build AI literacy
- Promote responsible and effective use of AI tools across the organization
- Performance Measurement
- Define KPIs and success metrics for AI initiatives
- Monitor performance and continuously optimize AI-driven processes
- Report progress impact and insights to executive leadership
- Governance & Responsible AI
- Ensure AI initiatives comply with regulatory ethical and organizational standards
- Collaborate with legal compliance and security teams on AI risk management
- Establish frameworks for model governance transparency and data stewardship
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills required.
Qualifications :
Education & Experience
- Bachelors or Masters Degree in Data Science Computer Science Engineering Business or related field
- 7 years of experience in technology data analytics digital transformation or consulting roles
- 3 years leading data AI machine learning or advanced analytics initiatives
- Demonstrated experience managing cross-functional transformation or technology implementation programs
- Experience working with data science engineering and business teams to deploy AI solutions
Skills & Competencies
- Structured Problem Solving & Analytics Skills
- Ability to navigate ambiguous problem contexts and identify relevant solutions through a structured process
- Ability to identify high-value opportunities for AI-driven innovation
- Comfortable working in ambiguous and rapidly evolving technology environments
- Technical Understanding
- Working knowledge of AI/ML concepts generative AI data platforms and analytics tools
- Understanding of model lifecycle management and data governance
- Familiarity with AI platforms and cloud ecosystems
- Strategic & Business Skills
- Strong strategic thinking and business acumen
- Ability to translate business challenges into AI opportunities
- Experience developing transformation roadmaps and business cases
- Stakeholder Management & Communication
- Excellent communication and storytelling skills
- Ability to influence senior stakeholders and drive alignment
- Experience building AI literacy and adoption within non-technical teams
- Program Leadership & Collaboration
- Proven experience to work effectively in a fast-paced dynamic environment managing multiple priorities and deadlines simultaneously
- Experience leading cross-functional teams and complex initiatives
Preferred Qualifications
- Telecom experience
- Understands wireline telco financials and drivers
- Familiar with telco operations and associated KPIs
- Understanding of US fiber market
Physical Demands & Work Conditions
- Primarily office-based work performed indoors from a home or company office while operating a computer and other office productivity machinery such as copy machine and printer
- Occasional travel is required
- Occasional weekends in support of program launches
#LI-RW1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices:
Remote Work :
Yes
Employment Type :
Full-time
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