Home Host (Part-Time)

• Be the go-to person for members and guests creating a welcoming comfortable and personalized experience
• Ensure the space is always presentation-ready and tidy from opening through close
• Manage member and guest check-ins including daily day pass and guest tracking ensuring all contact details are captured and accurately logged
• Maintain and update membership systems meeting room bookings and calendars
• Oversee meeting room operations including room transitions resets and setup (glassware cleanliness and readiness)
• Handle inbound calls and emails directing all communications appropriately
• Manage mail and package handling including receiving organizing and delivering as needed
• Monitor and log tickets in Knowcross throughout the day ensuring timely follow-up
• Coordinate space maintenance by liaising with maintenance tech and housekeeping teams to keep all areas fully operational
• Maintain back-of-house (BOH) organization and upkeep
• Oversee pantry operations including cleaning restocking coffee preparation and dishwashing
• Track and manage inventory levels for pantry guest and operational supplies; coordinate ordering with relevant team members
• Place and track supply orders (pantry coffee office supplies) to ensure member needs are consistently met
• Conduct tours of the space for prospective members day pass users and meeting room guests
• Work closely with the wider team to deliver a seamless member experience from first contact through ongoing engagement
• Support event setup and execution in with the Membership Engagement & Operations Manager
• Complete daily reporting including end-of-day updates and sending handover notes
• Follow and complete all opening and closing checklists

Qualifications :

• You are scarily organized
• You are the person that knows everyone and they all know you
• Nothing is an issue for you - you know what our members want even before they do
• Someone whos great at growing and nurturing relationships; people are naturally drawn to working with you
• You understand hospitality its in everything you do
• You pay attention to the details and care about creating great work
• Youre looking for a place where you can be you; no clones in suits here
• Passionate about creating memorable experiences for others
• Youre not precious. We leave our egos at the door and help get stuff done
• Youre up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard supports each other and has fun along the way

Additional Information :

• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Regular team get-togethers and celebrations we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Excellent discounts across the global Ennismore family.
• The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.

Expected schedule is Tuesday to Thursday 11am to 7:30pm including a break. 

Remote Work :

No

Employment Type :

Part-time