Student Support Coordinator SY25-26

DISTRICT OVERVIEW
Holyoke Public Schools is a PreK-12 public school district serving nearly 5100 students of whom 80 percent are Latino/Latina in 11 schools. We employ nearly 1300 people who together educate and support a richly diverse community of learners. We are committed to recruiting and retaining top-quality educators who believe all children can and will learn and who strive daily to make school a joyful place of discovery support and belonging.
Holyoke Public Schools strategic plan Moving Forward Together builds on the strengths of our past while serving as a call to action to accelerate student learning by thinking differently about how we teach how we work together and how we support students well-being.
Our Equity Commitments are pledges we are making to address systemic equity challenges.
We intentionally build a community that is anti-racist inclusive and culturally responsive.

• We ensure that students families and staff get the support they need to be successful.
• We seek out and incorporate the voices of those impacted with a commitment to include those who have been excluded in the past.
• We promote access and inclusion for all students staff and families.
• We respect embrace and honor the diversity of our students families staff and community.
• We reflect on our own behavior to minimize harm to others.
• We create a culture of acceptance and empathy so that everyone feels valued and is able to contribute to our communitys success.

Please visit the Holyoke Public Schools website to learn more about us as well as some of our recent accomplishments.
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Spanish:
Las Escuelas Públicas de Holyoke son un distrito escolar público de prekínder a 12.º grado que acoge a casi 5100 estudiantes de los cuales el 80 por ciento son latinos/latinas. Empleamos a casi 1300 personas que juntas educan y apoyan a una comunidad de estudiantes muy diversa. Estamos comprometidos a contratar y retener educadores de alta calidad que tengan la certeza de que todos los niños pueden y podrán aprender y que también se esfuercen diariamente por hacer de la escuela un lugar alegre de descubrimiento apoyo y pertenencia.
El plan estratégico de las Escuelas Públicas de Holyoke Avanzando Juntos toma en cuenta nuestras fortalezas anteriores y al mismo tiempo sirve como un llamado a la acción para acelerar el aprendizaje de los estudiantes a través de una perspectiva diferente sobre cómo enseñamos cómo trabajamos juntos y cómo apoyamos el bienestar de los estudiantes.

Position Overview:

The Student SupportCoordinator plays a critical role in fostering a positive inclusive and supportive school culture. This position is responsible for coordinating the day-to-day operations of the Student Support Room responding to behavior and engagement needs across the school and implementing high-quality MTSS and restorative practices to ensure every student has the opportunity to be successful academically socially and emotionally.

Key Responsibilities:

Student Support & Daily Operations

• Oversee the daily functioning of the Student Support Room to ensure a calm welcoming and therapeutic environment.

• Provide responsive support to students referred for behavioral emotional or engagement concerns ensuring timely and appropriate follow-up.

• Develop individualized student support plans to address root causes of behavior and promote growth safety and success.

Social-Emotional Learning MTSS & Restorative Practices

• Implement and support evidence-based SEL restorative justice and self-regulation curricula; assist in adapting or designing materials as needed.

• Teach and reinforce self-regulation coping and self-advocacy strategies to identified students.

• Use MTSS-aligned interventions including data-informed decision-making progress monitoring and tiered supports.

School Culture Climate & Behavior Response

• Collaborate closely with administrators counselors teachers and restorative justice staff to ensure consistent and positive behavior expectations across the school.

• Respond to behavior calls with a calm solutions-oriented and student-centered approach.

• Model and promote respectful communication relationship-building and unconditional positive regard.

Family & Community Partnership

• Maintain proactive and supportive communication with parents/guardians to strengthen schoolhome partnerships.

• Engage families in the development of plans and ongoing communication related to student progress.

Staff Collaboration & Professional Development

• Co-design communicate and implement clear schoolwide policies protocols and behavior support systems.

• Support staff with proactive strategies restorative approaches and classroom interventions when appropriate.

• Participate in and help facilitate professional learning aligned to SEL MTSS trauma-informed practices and restorative responses.

Program Management & Leadership:

• Continuously monitor program effectiveness using qualitative and quantitative data; adjust supports as needed.

• Supervise interns and volunteers as assigned.

• Contribute to a positive team-oriented culture where students and adults feel valued safe and supported.

Qualifications:

• Associates or Bachelors degree preferred.

• 13 years of experience working directly with at-risk youth in social-emotional behavioral or counseling settings required.

• Demonstrated commitment to ensuring academic and behavioral success for all students.

• Strong leadership problem-solving and de-escalation skills.

• Experience working in urban schools and with diverse student populations strongly preferred.

• Ability to communicate clearly compassionately and professionally with students families and staff.

• Skilled in behavior management restorative practices and care planning.

• Ability to work collaboratively as a member of a multidisciplinary team.

• Bilingual (Spanish) candidates strongly encouraged to apply.

Required Experience:

IC