Job Responsibilities
Customer Engagement
ACCOUNT MANAGER leads the development of wide and deep relationships top to bottom at the Site and broadly acrossall strategic functions at the Site with high focus on OperationsReliability and Maintenance as well asauthorizers and influencers such that these people feel privileged to meet with you and other Emersonemployees. He/she is to build strong advocates in the customer organization who can be called upon toobtain an understanding of strategic imperative and challenges impacting the site.
Client Partner and Primary Demand Creation
ACCOUNT MANAGER to be the Client Partner to identify customer pains from customer daily operations reliabilities energymanagement HSSE equipment maintenance and so on creating primarydemand and work closely withthe Delivery and Consulting Partners in Triad formation to solve customers business challenges with ourPlantweb Solutions;drivingPlantweb business growth at sites. Present Emerson Process as problem solver and customer partner.
Post Project Service/MRO
Identify and position STO (Shutdowns Turnarounds Outages) opportunity well in advance (at least 18 months) aheadof actualevent. Leverage the full portfolio of Emerson Process Management to enable theCustomer to reduceunscheduled downtime reduce maintenance cost reduce workingcapital deployed in inventory andimprove total plant reliability. At the same time driveLTSA Long Term ServiceAgreementand Educationgrowth.
Propel Internal Collaboration
Based on site engagement and deep understanding to the site ACCOUNT MANAGER will uncover any potentialopportunities for under-penetrated BUs; work collaboratively with BUs to dive white spaceopportunities orcompetitive displacement opportunities; improve BU collaborative synergy at site.
SSP (Strategic Site Plan)
ACCOUNT MANAGER is responsible and owns the creation and on-going evergreen status of Critical Site Planwith clearset goals and targets. Drive Site business growth. SSP will be conducted in CRM.
Basic Qualifications
Degree or Diploma in an Engineering Discipline Chemical Engineering or Automation Engineering ispreferred.
Minimum 5 years experience preferably in the process industries with sound knowledge of relatedindustry.
Experiences in sales/account management at least 5 years.
Good understanding of domestic business culture.
Strong communication interpersonal and planning / priority management skills. Strong businessacumen.
Mature personality and innovative.
Required Experience:
Manager
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more