DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team we provide cutting-edge technology services designed to achieve success and exceed expectations.
At DVS we prioritize our employees as our greatest asset. We offer competitive compensation comprehensive medical benefits a 401(k) match generous PTO accrual professional development reimbursement corporate-funded technology certifications and robust employee recognition and appreciation programs.
As a Senior VoIP Engineer the individual will oversee and manage all components of the Cisco Unified Communication Manager this role the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware addition the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.
This full-time position requires a physical presence at the worksite.
Responsibilities:
- Performs testing provision operations and emergency responses for voice network operations
- Designs configures and installs VoIP hardware/software replacements and upgrades
- Develops and maintains all VoIP documentation (drawings cut sheets configurations and deployment plans)
- Identifies and diagnoses problems and factors affecting voice services
- Provides day-to-day subject matter expert support for RKB tenant agencies
- Troubleshoots voice related issues and outages which may occur during non-core hours
- Works with vendors in support of the ITCSU
- Performs preventative maintenance services on all devices within the VoIP area of responsibility
- Maintains a current understanding of emerging technologies and trends in voice and video services
- Performs other tasks as required by OSC and the Government contracting office
Required Qualifications/Education and Experience:
- Must have and maintain a TOP SECRET clearance and must be eligible for a TS/SCI
- High School diploma or equivalent
- Five (5) or more years of experience designing building and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 12 or newer
- Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
- Prior experience with Cisco Unity Cisco Presences Cisco Emergency Responder
- Knowledge of Cisco UCCX
- Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
- Proficient with SIP SCCP MGCP DSN PSTN and H.323 systems and devices
- Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: Qualifications/Education and Experience.
If you thrive on solving complex problems and building meaningful connections wed love to hear from you. Join our team and make an impact today!
Physical and Mental Qualifications:
- Maintain focus and awareness throughout scheduled working hours.
- Perform tasks requiring prolonged periods of sitting or standing at a desk utilizing a computer mouse and keyboard.
- Lift and move objects weighing up to 15 pounds as needed.
- Exhibit excellent verbal and written communication skills with a strong command of the English language.
- Demonstrate the ability to work independently while also collaborating effectively as part of a team.
- Quickly learn and retain routine tasks and processes.
- Possess strong organizational skills attention to detail business correspondence proficiency and self-management capabilities.
- Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
- Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).
DirectViz Solutions LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race sex (including pregnancy) age gender identity creed religion national origin sexual orientation marital status genetic information disability political affiliation protected veteran status or any other status protected by federal state or local law.
DVS has a zero-tolerance policy for harassment threats coercion discrimination and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246 Section 503 of the Rehabilitation Act of 1973 as amended Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 or the Veterans Employment Opportunities Act of 1998.
Required Experience:
Senior IC
DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team we provide cutting-edge technology services de...
DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team we provide cutting-edge technology services designed to achieve success and exceed expectations.
At DVS we prioritize our employees as our greatest asset. We offer competitive compensation comprehensive medical benefits a 401(k) match generous PTO accrual professional development reimbursement corporate-funded technology certifications and robust employee recognition and appreciation programs.
As a Senior VoIP Engineer the individual will oversee and manage all components of the Cisco Unified Communication Manager this role the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware addition the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.
This full-time position requires a physical presence at the worksite.
Responsibilities:
- Performs testing provision operations and emergency responses for voice network operations
- Designs configures and installs VoIP hardware/software replacements and upgrades
- Develops and maintains all VoIP documentation (drawings cut sheets configurations and deployment plans)
- Identifies and diagnoses problems and factors affecting voice services
- Provides day-to-day subject matter expert support for RKB tenant agencies
- Troubleshoots voice related issues and outages which may occur during non-core hours
- Works with vendors in support of the ITCSU
- Performs preventative maintenance services on all devices within the VoIP area of responsibility
- Maintains a current understanding of emerging technologies and trends in voice and video services
- Performs other tasks as required by OSC and the Government contracting office
Required Qualifications/Education and Experience:
- Must have and maintain a TOP SECRET clearance and must be eligible for a TS/SCI
- High School diploma or equivalent
- Five (5) or more years of experience designing building and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 12 or newer
- Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
- Prior experience with Cisco Unity Cisco Presences Cisco Emergency Responder
- Knowledge of Cisco UCCX
- Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
- Proficient with SIP SCCP MGCP DSN PSTN and H.323 systems and devices
- Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: Qualifications/Education and Experience.
If you thrive on solving complex problems and building meaningful connections wed love to hear from you. Join our team and make an impact today!
Physical and Mental Qualifications:
- Maintain focus and awareness throughout scheduled working hours.
- Perform tasks requiring prolonged periods of sitting or standing at a desk utilizing a computer mouse and keyboard.
- Lift and move objects weighing up to 15 pounds as needed.
- Exhibit excellent verbal and written communication skills with a strong command of the English language.
- Demonstrate the ability to work independently while also collaborating effectively as part of a team.
- Quickly learn and retain routine tasks and processes.
- Possess strong organizational skills attention to detail business correspondence proficiency and self-management capabilities.
- Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
- Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).
DirectViz Solutions LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race sex (including pregnancy) age gender identity creed religion national origin sexual orientation marital status genetic information disability political affiliation protected veteran status or any other status protected by federal state or local law.
DVS has a zero-tolerance policy for harassment threats coercion discrimination and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246 Section 503 of the Rehabilitation Act of 1973 as amended Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 or the Veterans Employment Opportunities Act of 1998.
Required Experience:
Senior IC
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