Delivery Engineer USPM

#GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality financial manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits training opportunities personal skills development and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front fueled by a desire to achieve test new boundaries and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands we take ownership obsess over our promises anticipate our customers needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

About the Role

At Digital Handswereredefining managed security services through Unified Security Posture Management (USPM)an operating model that delivers continuous visibility into security exposure operational support for remediation and enhanced detection across critical enterprise control planes.

Werelooking for a Delivery Engineer to help bring this vision tomarket. This role blends pre-sales solution engineering technical architecture and early-stage service delivery with a focus on launching our Identity Defense Platform (IDP)the first capability in our USPM portfolio.

This is a hands-on builder role for a technically strong professional who is comfortable engaging with customers designing identity security architectures and helping operational teams deliver posture-driven managed services at scale.

About You

Yourea Trusted Technical Advisor:Yourecomfortable leading technical conversations with both security practitioners and executive stakeholders translating identity risk into clear actionable outcomes.

You HaveSignificantIdentity Security Expertise:You understand identity infrastructure across hybrid and cloud environments including Active Directory Entra ID federation services and privileged access systems.

YoureaBuilder:You enjoy working in evolving environments helping define delivery patterns playbooks and scalable service models rather than inheriting fully mature ones.

You BridgeStrategy and Execution:You cansupport solutioningwhile also rolling up your sleeves to drive onboarding stabilization and operational success post-deployment.

You Collaborate Effectively:You work seamlessly with account teams service engineering SOC teams and product stakeholders to deliver cohesive high-impact outcomes.

WhatYoullDo

Support Solution Positioning& Engagements
Partner with account teams to position posture-driven managed security services lead technical discovery sessions design customer-aligned architectures and support proposal development validation and service scoping.

Design & Launch Identity Defense Deployments
Architect and support onboarding for identity monitoring and posture visibility integrate identity telemetry across enterprise platforms and configure detection logic and policy controls to reduce identity risk exposure.

Enable Operational Delivery Success
Lead early customer onboarding and stabilization develop detection playbooks and remediation workflows contribute to posture reporting frameworks and provide escalation support during complex identity investigations.

Contribute to Service Engineering & Evolution
Help define repeatable scalable delivery models for USPM services provide feedback on tooling and automation opportunities andassistin evaluating technologies that strengthen posture visibility and attacker detection.

What You Bring

Experience & Background:
6years of experience in identity security managed security services or security consulting with exposure to both solution design and service delivery.

Technical Expertise:
Strong understanding of identity infrastructure cloud environments and detection ecosystems including experience integrating technologies such as SIEM EDR identity protection and PAM platforms.

Customer-Facing Capability:
Proven ability to support both pre-sales technical engagements and post-deployment delivery translating findings into operational improvements customers can act on.

Digital Hands is dedicated to a diverse and inclusive workplace and culture and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at .

Digital Hands participates in the U.S. Governments E-Verify program to determine employment compliance with the federal government all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify please visit link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers regulators and application developers to more easily access and analyze data.

By submitting your application you agree that Digital Hands may collect use and process your information which may include personal information and sensitive personal information in connection with Digital Hands recruitment activities. You may delete your application and/or unsubscribe from receiving notifications of career opportunities at Digital Hands at any time. For additional details on how Digital Hands uses and protects your personal information in the application process including your rights under the California Privacy Rights Act (CPRA) click here to view ourPrivacy Notice.