QVC Customer Service Specialist
Share
Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Your Opportunity Your Team
Our Customer Service Specialist supports QVC and help answer our inbound customer calls. Working from home our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
Where Youll Work
- This role is remote; job seekers must reside in the greater Boise ID area to be considered. You will work from home.
What Youll Do
- Busy day handling a high volume of our inbound customer inquiries.
- Offer additional products on each customer interaction.
- Assist customers with questions while personalizing the experience for each caller.
- Calls may include confirming refunds taking payments placing orders and analyzing account data.
- Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
- Report to an assigned Customer Service Supervisor.
What Youll Bring
- Provide a distraction free work from home environment.
- 12 months or more of customer service experience.
- Learn and work in a virtual environment.
- Communicate with a variety of styles.
- Navigate multiple systems and screens.
- Follow QVC computer system requirements.
- Troubleshoot own technical problems (partner with IT when needed).
- Available to work weekends holidays and additional hours.
This is a remote position.
Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.
Required Experience:
IC
About Company
Shop Online At The Official QVC Website. QVC.com Offers Deals And Special Values Every Day. Shop Beauty, Electronics, Fashion, Home, And More.
